Segment:
Heavy Duty Commercial and Personal Use Pickup Truck
Target Audience:
Owners requiring in-depth maintenance and repair knowledge, professional mechanics
Competitors:
Ford Super Duty F-250/F-350, Chevrolet Silverado 2500HD/3500HD, GMC Sierra 2500HD/3500HD
Value Proposition:
Comprehensive diagnostic and repair information for DIY and professional use, covering critical heavy-duty components.
Licensing:
Officially licensed product
Engine:
5.9L Cummins Turbo Diesel I6 (P-7100 Injection Pump), 5.9L Magnum V8 (non-HO)
Transmission:
NV4500 5-Speed Manual, 47RE 4-Speed Automatic
Drivetrain:
2WD (Rear Wheel Drive), 4WD (Four Wheel Drive)
Chassis Systems:
Suspension, Steering, Brakes, Frame
Electrical Systems:
Wiring Diagrams, Lighting, Power Accessories, ECUs
Body And Interior:
Body Panels, Doors, Seats, HVAC, Trim
Estimated Pages:
Approx. 2000+ (Digital)
Type:
Official Service & Repair Manual Software
Format:
Digital Software (Downloadable PDF)
Engine Management:
Fuel injection, ignition timing, emissions control, engine diagnostics
Powertrain:
Engine rebuilds, transmission overhaul, transfer case service, driveline components
Suspension And Steering:
Coil springs, leaf springs, shocks, steering gear, power steering system
Braking System:
Front disc brakes, rear drum brakes, anti-lock braking system (ABS), parking brake
Electrical And Electronics:
Starter, alternator, battery, lighting circuits, body control module (BCM), Powertrain Control Module (PCM)
Climate Control:
Air conditioning (A/C) system, heater core, ventilation
Safety Systems:
Airbags, seat belts, trailer brake controller integration
Maintenance:
Oil changes, filter replacements, fluid checks and changes, lubrication
Diagnostics:
Troubleshooting guides, symptom-based diagnostics, OBD-II code interpretation
Repair:
Component removal and installation, component repair, system adjustments
Rebuilds:
Detailed engine and transmission overhaul procedures
Wiring Diagrams:
Comprehensive electrical schematics for all circuits
Depth:
Complete overhaul and repair procedures, advanced diagnostics, torque specifications, tolerances
Engine Code Diesel:
5.9L Cummins Turbo Diesel (ISB, P-7100)
Engine Displacement Diesel:
359 cu in (5883 cc)
Engine Configuration Diesel:
Inline 6-cylinder, Overhead Valve (OHV)
Horsepower Diesel:
235 hp @ 2400 rpm (for 2002 models with P-7100)
Torque Diesel:
460 lb-ft @ 1400 rpm (for 2002 models with P-7100)
Fuel System Diesel:
Bosch P-7100 Inline Injection Pump, Turbocharged, Intercooled
Engine Code Gasoline:
5.9L Magnum V8
Engine Displacement Gasoline:
360 cu in (5899 cc)
Engine Configuration Gasoline:
V8, Overhead Valve (OHV)
Horsepower Gasoline:
245 hp @ 4800 rpm
Torque Gasoline:
345 lb-ft @ 3200 rpm
Fuel System Gasoline:
Sequential Multi-Port Fuel Injection (MPI)
Turbocharger:
Yes (Garrett GT35 based for Cummins)
Type Manual:
New Venture Gear NV4500 5-Speed Manual
Gear Ratios Manual:
1st: 5.61, 2nd: 3.04, 3rd: 1.67, 4th: 1.00, 5th: 0.73, Reverse: 5.22
Clutch Type:
Hydraulic Dry Single Disc
Type Automatic:
Chrysler 47RE 4-Speed Automatic
Features Automatic:
Electronic Overdrive, Torque Converter Lock-up
Transfer Case:
New Process NP271 (Manual Shift), NP273 (Electronic Shift) for 4WD models
Fluid Type Nv4500:
Manual Transmission Fluid (MTF), typically 75W-90 synthetic
Fluid Type 47Re:
ATF+4 (Mopar)
Wheelbase 159 Inch:
159.8 inches (3500 Regular Cab 8ft Bed)
Wheelbase 167 Inch:
166.8 inches (3500 Quad Cab 8ft Bed)
Length:
Varies by cab and bed configuration (approx. 230-260 inches)
Height:
77.0 inches (approx.)
Gvwr:
Up to 11,500 lbs (depending on configuration)
Curb Weight:
Approx. 6,500-7,500 lbs
Payload Capacity:
Up to 4,000 lbs (depending on configuration)
Towing Capacity:
Up to 13,000 lbs (conventional), 17,000 lbs (gooseneck/5th wheel) with appropriate equipment
NHTSA Rollover:
3-star (for 2002 models)
ABS:
Standard Anti-lock Braking System (ABS)
Trailer Brake Controller Provision:
Optional integrated trailer brake controller wiring
Airbags:
Driver and Passenger Frontal Airbags
Seat Belts:
Three-point seat belts with pretensioners
Oil Change Diesel:
Every 7,500 miles or 6 months (severe duty: 5,000 miles or 6 months)
Oil Filter Diesel:
Mopar Part # 68048553AA (or equivalent)
Air Filter Diesel:
Every 15,000 miles or 12 months
Fuel Filter Diesel:
Every 15,000 miles or 12 months
Transmission Fluid Change 47Re:
Every 30,000 miles or 24 months
Engine Oil Diesel:
API CJ-4 or CK-4 rated 15W-40 (or 5W-40 for extreme cold)
Engine Oil Capacity Diesel:
11 quarts (10.4 liters) with filter change
Coolant:
Mopar OAT (Organic Additive Technology) Pink Coolant, 50/50 mix with distilled water
Nv4500 5Th Gear Nut:
Potential for the 5th gear nut to loosen and fail; requires a torque management kit and re-torqueing.
Cummins Injector Lines:
Early 24-valve Cummins engines (prior to common rail) could experience issues with injector line wear or cracking.
47Re Overheating:
The 47RE automatic transmission can be prone to overheating under heavy towing, often necessitating an auxiliary cooler.
Dodge Trucks:
Dodge has a long history of producing rugged and capable trucks, with the Ram nameplate established in 1981.
Third Generation:
The 2002 model year marked the introduction of the third generation Ram (2002-2008), featuring a significant redesign with a more aggressive styling and improved chassis.
Powertrain Updates:
Introduction of the 5.9L Cummins with the P-7100 pump for improved performance and emissions compliance compared to earlier versions.
Manufacturing Plant:
Saltillo Truck Assembly Plant, Mexico; Warren Truck Assembly Plant, Michigan, USA
