Segment:
Mid-size Crossover SUV
Target Audience:
DIY Mechanics, Independent Repair Shops, Ford Enthusiasts
Competitors:
Chevrolet Equinox, Toyota RAV4, Honda CR-V, Nissan Murano
Software Advantage:
Instant access, searchable content, interactive diagrams, OE data licensing
Convenience:
Accessible on PC, laptop, smartphone, tablet with internet connection
Value Proposition:
Cost savings through DIY repairs, licensed OE information
Licensing:
Officially Licensed by Ford, derived from OE (Original Equipment) materials
Primary Coverage:
Full Service and Repair
Secondary Coverage:
Maintenance, Diagnostics, Troubleshooting, Wiring Diagrams
Estimated Pages:
Thousands (digital format, comprehensive)
Type:
Software / Online Service Manual
Format:
Web-based Software (accessible via browser)
Powertrain:
Engine, Transmission, Drivetrain, Exhaust, Fuel System
Chassis:
Suspension (Front & Rear), Steering, Brakes (ABS, EPB), Wheels & Tires
Body & Frame:
Body Panels, Doors, Glass, Interior Trim, Exterior Trim, Frame/Unibody
Electrical System:
Battery, Charging System, Starting System, Lighting, Body Control Modules (BCM), Powertrain Control Modules (PCM), Infotainment, HVAC Controls, SRS (Airbags)
HVAC:
Heating, Ventilation, Air Conditioning System Operation and Repair
Maintenance:
Scheduled Maintenance, Fluid Changes, Filter Replacements, Inspections
Repair And Rebuild:
Engine Overhaul, Transmission Rebuild, Brake Caliper Replacement, Suspension Component Replacement, Electrical Component Diagnosis and Repair
Diagnostics:
Troubleshooting Guides, Diagnostic Trouble Codes (DTCs), Symptom-based Diagnostics
Wiring:
Complete Wiring Diagrams for all Vehicle Systems, Connector Pinouts
Technical Specifications:
Torque Specifications, Tolerances, Electrical Resistance Values, Fluid Capacities
Depth:
Factory-Level Technical Information, OE Data
Diagnostic Tools:
Information relevant for use with Ford's IDS (Integrated Diagnostic Software) or equivalent scan tools
Engine Code And Type:
3.5L V6 Duratec 35 (Cyclone Architecture)
Displacement:
3.5 Liters (3496 cc)
Bore X Stroke:
3.62 in x 3.27 in (92.0 mm x 83.0 mm)
Compression Ratio:
10.3:1
Valvetrain:
DOHC, 4 valves per cylinder, Variable Cam Timing (VCT)
Horsepower:
265 hp @ 6250 rpm
Torque:
250 lb-ft @ 4500 rpm
Fuel Delivery:
Electronic Fuel Injection (EFI), Sequential Multi-Port Fuel Injection
Fuel Type:
87 Octane Unleaded Gasoline (minimum)
Engine Management:
Ford PCM (Powertrain Control Module)
Ground Clearance:
7.5 inches (approx.)
Curb Weight:
4,052 - 4,261 lbs (depending on drivetrain)
Gross Vehicle Weight Rating Gvwr:
5,740 lbs
Cargo Volume Behind 1St Row:
68.9 cu ft
Cargo Volume Behind 2Nd Row:
39.2 cu ft
NHTSA Front Crash Test:
5-Star Driver & Passenger
NHTSA Side Crash Test:
5-Star Front & Rear Passengers
IIHS Top Safety Pick:
Yes
ABS:
Standard 4-Wheel Anti-lock Braking System (ABS)
Traction Control:
Standard Electronic Traction Control (ETC)
Stability Control:
Standard Roll Stability Control (RSC), AdvanceTrac
Airbags:
Frontal Airbags, Side-Curtain Airbags (1st & 2nd Row), Front Side Impact Airbags
Seatbelts:
3-point belts with pretensioners and load limiters
Child Anchors:
LATCH (Lower Anchors and Tethers for CHildren) System
Available Systems:
Ford SYNC (optional), Premium Sony Audio System (optional)
Display:
Center console display screen (size varies by trim/options)
Parking Sensors:
Rear parking sensors (optional)
Camera:
Rearview camera (optional)
Bluetooth:
Ford SYNC enabled vehicles
Usb Port:
Available with SYNC system
Oil Change Interval:
Every 5,000 miles or 6 months (severe duty) / Every 7,500 miles or 12 months (normal duty), use synthetic blend or full synthetic
Air Filter Replacement:
Every 20,000-30,000 miles or as needed based on inspection
Cabin Air Filter Replacement:
Every 15,000-20,000 miles or annually
Spark Plug Replacement:
Every 100,000 miles (if original iridium plugs)
Engine Oil:
SAE 5W-20, API SN/SM or ILSAC GF-5 certified (refer to manual for specific OEM spec)
Coolant:
Ford Gold Coolant (or equivalent silicate-free, extended-life coolant), 50/50 mix with distilled water
Common Complaints:
Transmission shifting issues (torque converter shudder), AC system leaks (blend door actuators), water pump leaks, suspension noise
Potential Recalls:
Refer to NHTSA for specific recall campaigns (e.g., related to airbags, fuel systems)
