Segment:
Full-size Luxury Sedan
Key Competitors:
Cadillac DTS (post-2006), Buick Park Avenue, Chrysler 300M (older), Mercury Grand Marquis.
Unique Selling Points:
Rear-wheel drive, body-on-frame construction, spacious interior, comfortable ride, robust V8 engine, timeless styling.
Manual Value Proposition:
Provides DIY enthusiasts and professional mechanics with precise, factory-authorized information for efficient and accurate repairs and maintenance, saving significant costs compared to dealership service.
Systems Covered:
Engine, Powertrain, Drivetrain, Brakes, Suspension, Steering, Climate Control (HVAC), Electrical Systems, Body, Interior, Safety Systems, Diagnostics
Estimated Pages:
Thousands (digital format, comprehensive OE data)
Type:
Official Factory Service & Repair Manual Software
Format:
Online Software/Web-based Access
Powertrain:
Engine mechanical, fuel injection, ignition, exhaust, cooling, lubrication, powertrain control module (PCM), transmission (4R70W), driveshaft, rear axle assembly.
Chassis:
Front and rear suspension, steering system (rack and pinion), brake system (front disc, rear drum/disc depending on configuration), ABS, traction control.
Electrical:
Charging system, starting system, lighting, instrument cluster, body control module (BCM), power windows, power locks, audio system, climate control, diagnostic trouble codes (DTCs).
Body And Interior:
Body panels, doors, glass, seats, trim, HVAC ducting, airbags, safety restraints.
Routine Maintenance:
Oil change, filter replacement, fluid checks and top-offs, tire rotation, brake inspection, battery maintenance, spark plug replacement.
Diagnostic Troubleshooting:
Step-by-step diagnostic procedures for common and complex issues, symptom-based troubleshooting guides, wiring diagrams for circuit tracing.
Repair And Replacement:
Detailed instructions for component removal, repair, and installation for all major systems.
Component Rebuild:
Instructions for rebuilding engine components, transmissions, and other major assemblies.
Depth:
Comprehensive, factory-level detail including torque specifications, clearances, diagnostic flowcharts, wiring schematics, and component specifications.
NHTSA Front Impact Driver:
Good (as per 2002 testing standards)
NHTSA Front Impact Passenger:
Good (as per 2002 testing standards)
IIHS Side Impact:
Acceptable (as per 2002 testing standards)
ABS:
Standard Anti-lock Braking System (ABS)
Traction Control:
Optional Traction Assist
Airbags:
Driver and front passenger airbags, optional side airbags.
Seatbelts:
Height-adjustable front seatbelts with pretensioners, rear shoulder belts.
Audio System:
Available premium sound systems with CD player, cassette player (early models), and optional trunk-mounted CD changer. Digital signal processing (DSP) was available.
Cruise Control:
Standard electronic cruise control.
Parking Assist:
Optional rear parking assist sensors.
Telematics:
Optional ATX Emergency Assistance or TeleAid services (subscription-based).
Oil Change Interval:
Every 5,000 to 7,500 miles (8,000 to 12,000 km) or 6 months, whichever comes first (depending on driving conditions).
Transmission Fluid Change:
Every 30,000 to 60,000 miles (48,000 to 96,000 km) or as per severe service recommendations.
Coolant Change:
Every 100,000 miles (160,000 km) or 5 years for the initial change, then every 50,000 miles (80,000 km) or 5 years thereafter.
Engine Oil Type:
SAE 5W-30 (API Service SG, SH, SJ, or SL)
Engine Oil Capacity:
6 Quarts (5.7 Liters) with filter change
Transmission Fluid Type:
MERCON V Automatic Transmission Fluid
Coolant Type:
Ford Premium Engine Coolant (Green) or equivalent
Common Wear Items:
Ball joints, tie rod ends, shocks/struts (air suspension components on some models), intake manifold gaskets, spark plug blowouts (early 2-valve 4.6L engines, less common on later models), rear axle seal leaks.
Electrical Gremlins:
Door lock actuators, window regulators, and occasional body control module (BCM) issues are reported.
Lincoln Legacy:
Lincoln has a long-standing tradition of producing luxury vehicles with a focus on comfort and refinement, dating back to its founding in 1917.
Town Car Evolution:
The Town Car has been a flagship model for Lincoln, evolving from its original Panther platform base. The 2002 model represents the fourth generation, characterized by a more aerodynamic design and technological updates compared to its predecessors.
Manufacturing Location:
St. Thomas, Ontario, Canada
Consumer Ratings:
Consistently ranked high for ride comfort and interior quietness in its segment.
Depreciation:
Generally experiences moderate depreciation, typical for its luxury class.
Manufacturer Certification:
Manufactured by Ford Motor Company, ensuring adherence to OE standards.