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2011 Mercedes-Benz R350 Owners Manual

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🏷️ Basic Information Identification Make: Mercedes-Benz Model: R350 Year: 2011 Market: North America (U.S. specified in description) 👋 Introduction Market Position Segment: Luxury Crossover SUV (or Sports Tourer, as Mercedes-Benz...
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2011 Mercedes-Benz R350 Owners Manual
🏷️ Basic Information
Identification
Make:
Mercedes-Benz
Model:
R350
Year:
2011
Market:
North America (U.S. specified in description)
👋 Introduction
Market Position
Segment:
Luxury Crossover SUV (or Sports Tourer, as Mercedes-Benz initially marketed it).
Target Audience:
Families seeking a luxurious, comfortable, and versatile vehicle with the brand prestige of Mercedes-Benz. Often appealed to those downsizing from larger SUVs or looking for a more refined alternative to traditional minivans.
Competitive Analysis
Key Competitors:
BMW X5, Audi Q7, Lexus RX, Cadillac SRX, Volvo XC90.
Key Features
Versatility:
Offered a unique combination of SUV-like space and comfort with a more car-like driving experience, available with three rows of seating.
Luxury:
Reflective of Mercedes-Benz's commitment to premium materials, build quality, and advanced features for its time.
Comfort:
Designed for long-distance comfort, particularly with its spacious interior and compliant ride quality.
📋 Manual Details
Coverage Areas
Primary Coverage:
Owner's manual content
Secondary Coverage:
Maintenance, specifications, accessories, customer assistance, safety defect reporting (U.S. only)
Page Count
Estimated Page Count:
Varies by factory publication, typically 300-500 pages for a Mercedes-Benz owner's manual of this era.
Manual Type
Type:
Owner's Manual
Language
Language:
English
Format
Format:
Digital PDF
📖 Manual Coverage
Systems Covered
Infotainment:
Operation of entertainment systems (radio, CD/DVD, media interface, navigation if equipped)
Climate Control:
Operation of automatic climate control, A/C, heating, ventilation
Lighting:
Exterior and interior lighting controls, automatic headlamps, fog lamps
Driver Controls:
Steering wheel controls, cruise control, transmission selector, parking brake
Locks Security:
Keyless entry, central locking, alarm system, immobilizer
Seating Restraints:
Power seat adjustments, seatbelt operation, child seat installation (ISOFIX/LATCH), airbag systems
Instrument Cluster:
Gauge functions, warning indicators, trip computer, menu navigation
Engine Compartment:
Identification of major components, fluid reservoirs, basic checks
Fuel System:
Fuel requirements, refueling procedures
Electrical System:
Battery care, fuse box locations (general guidance)
Cleaning:
Exterior and interior cleaning recommendations
Customer Assistance:
Contact information, roadside assistance basics
Procedures Included
Basic Operation:
Starting and stopping the engine, driving modes, using controls
Maintenance Checks:
Checking fluid levels (oil, coolant, washer fluid), tire pressure checks
Refueling:
Correct fuel type and procedure
Tire Changes:
Information on spare tire usage and changing a tire (likely general guidance)
Safety Systems:
Understanding airbag warnings, seatbelt usage
Troubleshooting:
Interpreting warning lights and messages
Accessory Installation:
Information on approved accessories and their integration
Safety Defect Reporting:
Specific instructions for reporting safety defects in the U.S.
Technical Depth
Depth:
Owner-level information for daily operation, basic maintenance, and safety. Not a repair manual.
📊 Manual Specifications
File Format
Format:
PDF
Accessibility:
Requires PDF reader (Acrobat Reader, Foxit, etc.)
Device Compatibility:
Compatible with any device capable of reading PDF files
Print Quality
Quality:
Digital reproduction of factory original. Quality is dependent on the source scan/digitization.
Binding Type
Type:
N/A (Digital download)
Paper Type
Type:
N/A (Digital download)
⚙️ Engine Specifications
Primary Engine
Engine Type:
3.5L V6 (M272 engine family)
Displacement:
3.5 Liters (3498 cc)
Performance
Horsepower:
Approx. 268 hp @ 6000 rpm
Torque:
Approx. 258 lb-ft @ 2400-5000 rpm
Fuel System
Fuel Delivery:
Electronic Fuel Injection (EFI)
Fuel Type:
Premium Unleaded Gasoline (91 octane or higher recommended)
Engine Compartment
Engine Code Indication:
M272.9xx (specific suffix depends on market/configuration)
Valve Train:
DOHC, 4 valves per cylinder
🔧 Transmission
Standard
Type:
7-speed automatic (7G-TRONIC)
Drivetrain:
4MATIC All-Wheel Drive (standard on U.S. models)
Optional
Type:
N/A (7G-TRONIC was standard for R350 in this year)
Features
Modes:
Comfort (C) and Sport (S) modes
Shift Lever Location:
Steering column stalk (selector lever)
📐 Dimensions
Exterior
Length:
Approx. 199.0 inches
Width:
Approx. 77.1 inches (excluding mirrors)
Height:
Approx. 67.1 inches
Wheelbase:
Approx. 126.6 inches
Interior
Seating Capacity:
6 or 7 passengers (depending on configuration, typically 2+2+2 or 2+3+2)
Cargo
Cargo Volume Behind 3Rd Row:
Varies, but typically around 15-20 cubic feet
Cargo Volume Behind 2Nd Row:
Significantly larger, around 40-50 cubic feet
Weights
Curb Weight:
Approx. 4,700 - 4,800 lbs
Gross Vehicle Weight Rating:
Approx. 6,300 - 6,400 lbs
Towing Capacity:
Typically around 3,500 lbs (check specific vehicle VIN for exact rating)
🛡️ Safety Features
Ratings
NHTSA Front Impact:
5-Star (for applicable tests in 2011)
IIHS Front Offset:
Good (for the 2011 model year)
Active Features
ABS:
Standard Anti-lock Braking System
Esp:
Standard Electronic Stability Program (ESP)
Traction Control:
Standard Traction Control System (ASR)
Braking Assist:
Standard BAS (Brake Assist System)
Passive Features
Airbags:
Front, front-side, side-curtain airbags
Seat Belts:
3-point inertia-reel seat belts with pre-tensioners and force limiters
Child Seat Anchors:
ISOFIX/LATCH system
💡 Technology Features
Infotainment
Display:
Central dashboard display for infotainment and vehicle settings.
Audio System:
Standard AM/FM/CD/MP3 audio system, optional Harman Kardon surround sound. Available Media Interface for connecting external devices.
Navigation:
Optional COMAND APS navigation system with satellite radio integration.
Driver Assistance
Cruise Control:
Standard cruise control. Distronic Plus adaptive cruise control was an optional feature.
Parking Assist:
Optional parking sensors (front and rear) and rearview camera.
Connectivity
Bluetooth:
Optional Bluetooth connectivity for hands-free calling and audio streaming.
Keyless Go:
Optional Keyless-Go system for keyless entry and engine start.
🔧 Maintenance
Service Intervals
Oil Change Interval:
Typically every 10,000 miles or 12 months, whichever comes first, under normal driving conditions. Severe driving may require shorter intervals. (Refer to manual for specific ASSYST Plus service codes.)
Major Service Intervals:
Major services (e.g., spark plugs, coolant flush, transmission service) typically occur at intervals of 30,000 to 100,000 miles, depending on the specific component and service code. The manual's 'Maintenance Information and Specifications' section details these.
Fluid Specifications
Engine Oil:
MB 229.5 or MB 229.51 specification (typically SAE 0W-40 or 5W-40 synthetic) - Consult manual for exact approval codes.
Engine Oil Capacity:
Approx. 8.5 US quarts (with filter change) for the 3.5L V6.
Coolant:
Mercedes-Benz approved coolant (e.g., G05 or similar silicate-free, long-life antifreeze), typically a 50/50 mix with distilled water.
Transmission Fluid:
MB 236.14 specification (ATF 7-Speed)
Brake Fluid:
DOT 4 Plus (MB Spec 331.0)
Power Steering Fluid:
MB Spec 236.3 (Hydraulic fluid)
Known Issues
M272 Engine Timing Chain Sprockets:
Potential wear on timing chain sprockets, leading to rough idle or check engine light. Addressable via diagnostic codes.
Airmatic Suspension Leaks:
While less common on R350 than some other Mercedes models, potential for air spring leaks or compressor issues can occur over time.
Electronic Module Failures:
As with many complex luxury vehicles, electronic module failures (e.g., SAM units, transmission control modules) can be a concern as the vehicle ages.
Oil Cooler Seals:
Potential for leaks from the engine oil cooler seals.
Part Numbers
Oil Filter Example:
Mann-Filter HU 832 x, Mahle OX 171/2 D, or OEM Mercedes-Benz A0001802609 (Consult manual or parts catalog for exact fitment).
Air Filter Example:
Mann-Filter C30020/2, Mahle LX 1027/1, or OEM Mercedes-Benz A2720900001 (Consult manual or parts catalog for exact fitment).
📚 Vehicle History
Brand Heritage
Brand Focus:
Mercedes-Benz is a global luxury automotive manufacturer renowned for engineering excellence, safety, comfort, and innovation.
Model Evolution
Generation:
First Generation (W251 chassis)
Introduction Year:
2005 (as a 2006 model)
Update Year:
2011 saw a minor facelift/update for the R-Class.
Production
Assembly Location:
Tuscaloosa, Alabama, USA (for North American market)
Production Years:
2005 - 2013 (as 2006-2013 models)
🏆 Awards & Recognition
Recognitions
IIHS Top Safety Pick:
The R-Class, including the 2011 model, often received 'Top Safety Pick' designations from the IIHS for its strong crash test performance.
Auto Motor Und Sport Comparisons:
Mercedes-Benz vehicles, including the R-Class, are frequently featured in comparative tests by automotive publications, often praised for comfort and engineering.
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