Vehicle Segment:
Luxury Crossover SUV / Grand Tourer.
Target Audience:
Families and individuals seeking a premium, spacious, and comfortable vehicle with Mercedes-Benz engineering and luxury.
Key Competitors 2011:
BMW X5, Audi Q7, Volvo XC90, Cadillac SRX, Lexus RX.
Unique Selling Points:
Spacious interior, 7-seater option, Mercedes-Benz ride quality and luxury, advanced safety features, powerful engine options.
Manual Value Proposition:
Provides dealership-level technical information for accurate diagnosis and repair, empowering owners to maintain their vehicle effectively and save on costly dealership services.
Covered Models Trims:
All 2011 R-Class (W251) models and trims, including R350, R500, R63 AMG (if applicable for the specific model year, though R500 and R350 are most common for 2011).
Estimated Page Count:
Extensive, likely exceeding 1500-2000 pages based on typical Mercedes-Benz factory manual depth.
Manual Type:
Factory Service and Repair Manual
Accessibility:
Cross-platform compatible (Windows Vista/XP/ME/98/NT/2000, Mac)
Powertrain:
Engine mechanical, fuel system, ignition system, cooling system, lubrication system, emissions control, exhaust system.
Drivetrain:
Automatic transmission (e.g., 7G-TRONIC), transfer case (if applicable), drive shafts, axles, differentials, hubs, wheel bearings.
Suspension Steering:
Front and rear suspension components (e.g., Airmatic air suspension, control arms, springs, shocks), steering column, power steering system, steering gear.
Brakes:
Brake system hydraulics, brake calipers, rotors, pads, ABS, ESP, SBC (if applicable), parking brake system.
Electrical Electronics:
Battery, charging system, starter, lighting (headlights, taillights, interior), instrument cluster, infotainment system, power windows, locks, mirrors, wipers, washers, horn, multiplex communication (CAN bus).
Comfort Convenience:
Climate control (HVAC), seats, seat belts, supplemental restraint system (SRS/airbags), interior trim, exterior trim, doors, hood, tailgate.
Body Chassis:
Body structural components, chassis, frame, body panels, glass, mirrors, seals.
Maintenance Routine:
Scheduled maintenance, fluid level checks, filter replacements, lubrication, brake pad/rotor replacement, belt replacement.
Diagnostics Troubleshooting:
Fault code interpretation (DTCs), symptom-based troubleshooting guides, component testing procedures.
Repair Rebuild:
Engine overhaul, transmission overhaul, suspension component replacement, brake system repair, electrical component replacement, body panel repair/replacement.
Wiring Schematics:
Comprehensive electrical wiring diagrams for all vehicle systems.
Depth Of Information:
Factory-level technical data, including detailed step-by-step repair instructions, torque specifications, special tool requirements, and diagnostic procedures.
Length:
Approx. 198.9 inches (5052 mm)
Width:
Approx. 77.1 inches (1959 mm)
Height:
Approx. 67.3 inches (1709 mm)
Wheelbase:
Approx. 126.6 inches (3215 mm)
Curb Weight R350:
Approx. 4,600 - 4,800 lbs (2087 - 2177 kg), depending on configuration.
Curb Weight R500:
Approx. 4,700 - 4,900 lbs (2132 - 2223 kg), depending on configuration.
NHTSA Front Crash Rating:
5-Star (Typical for Mercedes-Benz models of this era, subject to specific testing).
IIHS Top Safety Pick:
Likely a recipient of Top Safety Pick awards, typical for the brand and segment.
Active Safety Systems:
Anti-lock Braking System (ABS), Electronic Stability Program (ESP), Traction Control System (TCS), PRE-SAFE® anticipatory safety system.
Passive Safety Features:
Front airbags, side airbags, curtain airbags, front-seat active head restraints, seat belt pretensioners.
Infotainment System:
COMAND APS (Cockpit Management and Navigation system) with 6.5-inch display, CD/DVD player, AM/FM radio, Bluetooth connectivity, optional Harman Kardon surround sound system.
Driver Assistance Features:
Optional features could include DISTRONIC adaptive cruise control, PARKTRONIC parking assist, rearview camera, bi-xenon headlamps with active curve lighting.
Connectivity Options:
Bluetooth for hands-free calling and audio streaming, AUX input, optional USB interface.
Oil Change Interval:
Typically every 10,000 miles (16,000 km) or 12 months, whichever comes first, using synthetic oil (refer to manual for exact spec).
Major Service Interval:
Major services (e.g., spark plugs, transmission fluid) typically at 60,000 - 100,000 miles (100,000 - 160,000 km), depending on component.
Engine Oil Specification:
MB Approval 229.5 (e.g., Mobil 1 0W-40 Synthetic) - consult manual for exact grade and capacity.
Transmission Fluid Specification:
MB Approval 236.14 (e.g., Shell ATF 134) - crucial for 7G-TRONIC longevity.
Coolant Specification:
MB Approval 325.0 or 326.0 (Antifreeze/Coolant Concentrate, Blue)
Common Problems 2011 Rclass:
Air suspension leaks (especially air springs), electronic module failures (e.g., SAM unit), oil cooler leaks (M272/M273 engines), balance shaft issue on early M272 engines (less common in later revisions), transmission issues if fluid not maintained.
