Vehicle Segment:
Minivan (Mid-size)
Target Audience:
Families, individuals needing versatile passenger and cargo transport
Key Competitors:
Dodge Grand Caravan, Chrysler Town & Country, Honda Odyssey, Toyota Sienna, Ford Windstar
Unique Selling Points:
Smooth V6 engine, comfortable ride, practical interior layout, optional all-wheel drive (AWD), power sliding doors (common feature)
Manual Value Proposition:
Provides in-depth technical guidance to maintain and repair the 2002 Mercury Villager, saving on dealership service costs and empowering owners for DIY tasks.
Primary Coverage:
Complete Service and Repair
Secondary Coverage:
Maintenance, Troubleshooting, Diagnostics, Wiring Diagrams, Specifications
Type:
Software Manual (Digital Service Manual)
Format:
Software/Digital (likely CD-ROM or downloadable file containing searchable content, diagrams, and indexed information)
Powertrain:
Engine (3.3L VQ33DE), Transmission (4-speed Automatic - RE4F04B), Drivetrain, Exhaust System
Chassis:
Suspension (Front MacPherson Struts, Rear Multi-link Beam), Steering (Power Rack and Pinion), Brakes (Front Disc, Rear Drum/Disc), Wheels, Tires
Electrical:
Engine Control Module (ECM), Body Control Module (BCM), Lighting Systems, HVAC Controls, Power Accessories (Windows, Doors, Mirrors), Audio System, Safety Systems (Airbags, ABS), Starting and Charging System
Body:
Exterior Body Panels, Interior Trim, Doors, Hinges, Latches, Glass, Bumpers, Seats, Body Sealing
Comfort Convenience:
HVAC System, Power Sliding Doors, Power Tailgate (if equipped), Cruise Control, Interior Lighting
Maintenance:
Oil Changes, Filter Replacements (Air, Oil, Fuel, Cabin), Spark Plug Replacement, Fluid Checks and Changes (Coolant, Brake Fluid, Transmission Fluid, Power Steering Fluid), Belt Inspections and Replacement
Diagnostics:
Troubleshooting Common Problems, OBD-II Diagnostic Trouble Codes (DTCs), Engine Performance Diagnosis, Electrical System Diagnosis, HVAC System Diagnosis
Repair:
Engine Component Repair/Replacement (e.g., ignition coils, injectors), Transmission Overhaul/Replacement, Brake System Repair (pads, rotors, calipers), Suspension Component Replacement (shocks, struts, ball joints), Steering Component Repair, Electrical Component Repair/Replacement, Body Panel Repair
Specifications:
Torque Specifications for critical fasteners, Fluid Capacities, Electrical Schematics, Wiring Diagrams, Component Specifications
Depth:
Comprehensive (covers everything from basic maintenance to in-depth engine and transmission repair, including electrical diagnostics and bodywork)
Length:
194.7 inches (4945 mm)
Width:
76.2 inches (1935 mm)
Height:
68.5 inches (1740 mm)
Wheelbase:
112.2 inches (2850 mm)
Cargo Volume Behind 3Rd Row:
Approx. 20.0 cubic feet
Cargo Volume Behind 2Nd Row:
Approx. 76.5 cubic feet
Cargo Volume All Seats Folded:
Approx. 145.4 cubic feet
Curb Weight:
Approximately 4200 - 4500 lbs (depending on trim and drivetrain)
Gross Vehicle Weight Rating:
Approximately 5620 lbs (for FWD models)
NHTSA Frontal Crash Rating Driver:
4-star (for 2002 model)
NHTSA Frontal Crash Rating Passenger:
4-star (for 2002 model)
NHTSA Side Impact Rating Front Seat:
5-star (for 2002 model)
IIHS Front Overlap Crash Test:
Acceptable (for models from this era)
Traction Control:
Optional (may vary by trim)
Airbags:
Driver and front passenger airbags standard; side airbags optional on some trims.
Seat Belts:
3-point seat belts in all seating positions; front seat pretensioners.
Audio System:
AM/FM stereo with CD player, cassette player (common options). Premium audio systems available on higher trims.
Climate Control:
Manual or Automatic Climate Control (ACC) systems available.
Cruise Control:
Standard on most trims.
Parking Assist:
Rear parking sensors were an option on some models.
Factory Options:
Rear-seat entertainment systems were available on some higher-trim models.
Oil Change Interval:
Every 5,000 miles or 6 months, whichever comes first, under normal driving conditions. Severe driving conditions may require more frequent changes.
Engine Air Filter Replacement:
Every 15,000 - 30,000 miles, or as needed based on driving environment.
Cabin Air Filter Replacement:
Every 15,000 - 30,000 miles, or annually.
Transmission Fluid Change:
Every 30,000 - 60,000 miles, or as specified in the owner's manual, especially for severe service.
Spark Plug Replacement:
Platinum-tipped spark plugs are typically rated for 60,000 - 100,000 miles. Consult manual for exact type and interval.
Engine Oil Type:
SAE 5W-30, API Service SG, SH, SJ, or SL rated
Engine Oil Capacity:
Approximately 4.5 Quarts (4.3 Liters) with filter change
Coolant Type:
Nissan Blue Long Life Coolant (or equivalent ethylene glycol-based coolant with de-ionized water)
Common Problems:
Transmission issues (e.g., solenoid pack failure, torque converter shudder), power sliding door malfunctions, front suspension wear (ball joints, tie rod ends), ABS sensor failures, occasional coolant leaks from intake manifold gaskets or heater core.
Bulletin Reference:
Manual likely details Technical Service Bulletins (TSBs) related to common faults.
Mercury Brand History:
Mercury was a division of Ford Motor Company, positioned as a mid-price brand, often featuring rebadged or modified Ford vehicles with slightly enhanced styling and features.
Villager Introduction:
The Mercury Villager was introduced in 1993 as a joint venture between Ford and Nissan. It was based on the Nissan Villager platform, which was also sold as the Nissan Quest.
Villager Redesign:
The Villager received a significant redesign for the 1999 model year, sharing the platform with the second-generation Nissan Quest. The 2002 model represents the later years of this generation.
Production Plant:
Avco, Ohio (shared with Nissan Quest)
Production Years:
1993-2002
Model Discontinuation:
The Mercury Villager was discontinued after the 2002 model year, with Ford continuing the minivan segment with the Freestar.
