Vehicle Segment:
Full-size crossover SUV, known for its spacious interior, distinctive styling, and comfortable ride.
Key Competitors:
Chevrolet Traverse, Buick Enclave, GMC Acadia, Mazda CX-9, Toyota Highlander, Honda Pilot.
Unique Selling Points:
Distinctive 'long roof' styling, versatile interior configurations, available all-wheel drive, premium interior materials for its class.
User Benefit:
Empowers owners and independent technicians with factory-level information to perform maintenance, diagnosis, and repairs efficiently and accurately.
Powertrain:
Engine mechanical, control systems, fuel service, emission control, intake/exhaust, cooling, lubrication, ignition, starting, charging, automatic transmission, manual transmission, transfer case, propeller shaft, drive shaft, differential, axles.
Chassis:
Suspension, tires & wheels, brake control, brakes (service, parking), steering column, power steering.
Body And Electrical:
Air conditioning, supplemental restraint system (SRS), seat belts, engine immobilizer, cruise control, wipers & washers, door locks, meter, audio/visual, horn, windshield/glass/mirrors, instrument panel, seats, engine hood/door, exterior & interior trim, general electrical systems, multiplex/CAN communication.
Diagnostic Procedures:
Troubleshooting guides, diagnostic trouble codes (DTCs), circuit testing, component testing.
Repair Procedures:
Step-by-step repair instructions for all covered systems, including disassembly, inspection, repair, and reassembly.
Maintenance Procedures:
Scheduled maintenance tasks, fluid changes, filter replacements, adjustments, inspections.
Depth Of Information:
Factory-level detailed repair information, including diagrams, illustrations, wiring schematics, and specifications for diagnosis, maintenance, and complete repair.
Digital Format:
PDF (Portable Document Format)
Printable Pages:
Yes, all pages are printable and can be enlarged for detail.
Digital Binding:
N/A (Digital File)
Digital Medium:
N/A (Digital File)
Text Search:
Typically searchable PDF allowing quick information retrieval.
Operating System Compatibility:
Compatible with all versions of Windows and Mac.
Required Software:
Adobe PDF Reader and Winzip (free online).
Engine Option 1:
3.5L Duratec V6
Engine Displacement 1:
3496 cc (213.3 cu in)
Engine Configuration 1:
V6, 60-degree bank angle, DOHC, 4 valves per cylinder
Fuel System 1:
Electronic Fuel Injection (EFI)
Horsepower 1:
Approx. 262 hp @ 6250 rpm
Torque 1:
Approx. 248 lb-ft @ 4500 rpm
Engine Option 2:
3.5L EcoBoost V6 Twin-Turbocharged
Engine Displacement 2:
3496 cc (213.3 cu in)
Engine Configuration 2:
V6, 60-degree bank angle, DOHC, 4 valves per cylinder, Twin-Turbocharged
Fuel System 2:
Direct Injection (DI) with EFI
Horsepower 2:
Approx. 355 hp @ 5700 rpm
Torque 2:
Approx. 350 lb-ft @ 3500 rpm
Length:
Approx. 201.8 inches (5126 mm)
Width:
Approx. 78.8 inches (2002 mm) (excluding mirrors)
Height:
Approx. 68.3 inches (1735 mm)
Curb Weight FWD:
Approx. 4,400-4,600 lbs (2000-2087 kg), varies by configuration
Curb Weight AWD:
Approx. 4,600-4,800 lbs (2087-2177 kg), varies by configuration
Cargo Volume Behind 3Rd Row:
Approx. 20.0 cu ft (566 L)
Cargo Volume Behind 2Nd Row:
Approx. 40.8 cu ft (1155 L)
Cargo Volume Behind 1St Row:
Approx. 83.2 cu ft (2356 L)
NHTSA Overall Rating:
Likely 5-Star (typical for Ford crossovers of this era, actual 2011 data may vary, manual would confirm)
Airbags:
Frontal airbags, front side-impact airbags, full-length side curtain airbags for all rows.
Seat Belts:
Three-point safety belts with pretensioners and load limiters for all seating positions.
ABS:
Anti-lock Braking System (ABS) with Electronic Brake-force Distribution (EBD).
Stability Control:
Electronic Stability Control (ESC) with Traction Control System (TCS).
Rearview Camera:
Optional rearview camera integrated into the infotainment system.
Infotainment System:
Ford SYNC system, offering voice commands, Bluetooth connectivity, audio streaming, and optional navigation.
Audio System:
Standard premium audio system, optional Sony branded audio system with multiple speakers.
Cruise Control:
Standard cruise control, with optional adaptive cruise control on some trims.
Connectivity Options:
Bluetooth hands-free calling and audio streaming, USB input, auxiliary audio jack.
Oil Change Interval:
Typically every 5,000 to 7,500 miles (8,000 to 12,000 km) or 6 months, or based on the Intelligent Oil-Life Monitor System. Manual will specify exact intervals based on driving conditions.
Tire Rotation Interval:
Recommended every 5,000 to 7,500 miles (8,000 to 12,000 km).
Transmission Fluid Change:
Refer to manual for specific interval; often considered 'lifetime' but checking and periodic flushing recommended, especially under severe use.
Engine Oil Specification:
Likely SAE 5W-20 Synthetic Blend or Full Synthetic (confirm with manual for specific engine option and climate).
Coolant Specification:
Ford Premium Engine Coolant (Ford Gold or compatible ethylene glycol based coolant with deionized water).
Brake Fluid Specification:
DOT 3 or DOT 4 Motor Vehicle Brake Fluid (per manual).
Transmission Fluid Specification:
Mercon LV Automatic Transmission Fluid (for 6-speed automatic).
Common Wear Items:
Brake pads and rotors, tires, suspension components (struts, bushings), spark plugs, ignition coils (especially with EcoBoost engines).
Potential Problems:
Water pump leaks, power steering system issues (less common on electric power steering variants), transmission solenoid failures, fuel injector issues (EcoBoost), potential for turbocharger issues in high-mileage EcoBoost models.
Ford History:
Ford Motor Company, established in 1903, is one of the oldest and largest automotive manufacturers globally, renowned for innovations like the assembly line and the Model T.
Flex Introduction:
The Ford Flex was introduced for the 2009 model year, built on the platform shared with the Ford Taurus and Lincoln MKS. It was positioned as a premium crossover with a unique, boxy styling and a focus on interior space and comfort.
Manufacturing Location:
Oakville Assembly Plant, Oakville, Ontario, Canada.
Design Awards:
The Ford Flex's distinctive styling has received positive attention, though specific major awards for the 2011 model year are not widely publicized. Its unique aesthetic was a key differentiator.
Kbb Consumer Ratings:
Consumer satisfaction ratings vary; typically praised for space, comfort, and unique styling, with some critiques on fuel economy and initial reliability perceptions.
