Vehicle Segment:
        
        
            Luxury Mid-size SUV (Sport Utility Vehicle)
        
     
    
        
            Target Audience:
        
        
            Consumers seeking premium comfort, performance, and advanced features in an SUV, with an emphasis on off-road capability (though often used as a luxury family vehicle).
        
     
    
    
        
            Key Competitors:
        
        
            BMW X5, Audi Q7, Lexus RX, Porsche Cayenne, Volvo XC90.
        
     
    
    
        
            Powertrain Options:
        
        
            Available with various V6 and V8 gasoline engines, and diesel engines in certain markets. Known for robust 4MATIC all-wheel drive.
        
     
    
        
            Suspension Options:
        
        
            AIRMATIC air suspension system offering adjustable ride height and damping characteristics.
        
     
    
        
            Interior Appointments:
        
        
            High-quality materials, comfortable seating, advanced infotainment (COMAND system), and ample cargo space.
        
     
    
        
            Manual Value Proposition:
        
        
            Empowers owners to perform maintenance and repairs, saving significant costs compared to dealership service, while ensuring proper upkeep of a complex luxury vehicle.
        
     
 
    
    
    
        
            Engine System:
        
        
            Detailed coverage for all engine variants including maintenance, diagnosis, repair, and overhaul procedures.
        
     
    
        
            Transmission System:
        
        
            Comprehensive coverage for automatic transmission service, repair, and diagnosis, including torque converter, valve body, and mechatronics.
        
     
    
        
            Drivetrain:
        
        
            Service and repair procedures for 4MATIC all-wheel drive system, differentials, driveshafts, and CV joints.
        
     
    
        
            Suspension Steering:
        
        
            Detailed information on air suspension (AIRMATIC), independent suspension components, steering rack, power steering system, and alignment specifications.
        
     
    
        
            Brakes:
        
        
            Coverage for ABS, ESP, SBC (if applicable to 2011 MY), brake pad replacement, rotor servicing, brake fluid service, and hydraulic system diagnostics.
        
     
    
        
            Electrical Electronics:
        
        
            Extensive coverage of body control modules (BCM), engine control modules (ECM), CAN bus systems, lighting, power accessories, instrument cluster, and diagnostic trouble codes (DTCs).
        
     
    
        
            HVAC:
        
        
            Service and repair for climate control system, A/C compressor, refrigerant recharge, blower motor, and climate control module.
        
     
    
        
            Fuel System:
        
        
            Diagnosis and repair of fuel pump, injectors, fuel pressure regulation, and evaporative emissions control (EVAP).
        
     
    
        
            Exhaust System:
        
        
            Information on catalytic converters, mufflers, oxygen sensors, and emissions control components.
        
     
    
        
            Cooling System:
        
        
            Radiator, thermostat, water pump, cooling fan, and coolant specifications and service procedures.
        
     
    
        
            Body Interior:
        
        
            Panel removal and installation, door mechanisms, seat adjustment, interior trim, and glass replacement.
        
     
    
    
        
            Maintenance Procedures:
        
        
            Scheduled maintenance, oil and filter changes, fluid level checks and top-offs, spark plug replacement, air filter replacement.
        
     
    
        
            Diagnostic Procedures:
        
        
            Step-by-step diagnostic charts, troubleshooting symptom guides, using diagnostic scan tools, interpreting sensor data.
        
     
    
        
            Repair Procedures:
        
        
            Detailed, illustrated repair instructions for all major and minor components and systems.
        
     
    
        
            Overhaul Procedures:
        
        
            Complete engine and transmission rebuild procedures, including torque specifications and critical measurements.
        
     
    
        
            Component Replacement:
        
        
            Instructions for replacing common wear items such as brake pads, rotors, belts, hoses, sensors, and more.
        
     
    
        
            Electrical Troubleshooting:
        
        
            Wiring diagrams, component testing, and troubleshooting procedures for electrical faults.
        
     
    
        
            Software Updates Coding:
        
        
            Procedures for updating control module software and basic coding procedures (requires specialized tools not included in manual).
        
     
    
    
        
            Depth Of Coverage:
        
        
            Comprehensive, from basic maintenance to complex component replacement and diagnostics, suitable for DIY enthusiasts and professional technicians.
        
     
 
    
    
    
        
            Engine Type Example:
        
        
            For the 2011 model year, common engines include the 3.5L V6 (ML350) and the 4.6L V8 (ML550).
        
     
    
    
        
            Ml350 Horsepower:
        
        
            ML350 (2011): Approximately 268 hp @ 6000 rpm
        
     
    
        
            Ml350 Torque:
        
        
            ML350 (2011): Approximately 258 lb-ft @ 2400-5000 rpm
        
     
    
        
            Ml550 Horsepower:
        
        
            ML550 (2011): Approximately 382 hp @ 6000 rpm
        
     
    
        
            Ml550 Torque:
        
        
            ML550 (2011): Approximately 391 lb-ft @ 2800-4800 rpm
        
     
    
    
        
            Fuel Delivery:
        
        
            Electronic Fuel Injection (EFI), Direct Injection (DI) in later iterations, Port Injection for 2011 models.
        
     
    
        
            Fuel Type:
        
        
            Premium Unleaded Gasoline (91 octane or higher recommended).
        
     
 
    
    
    
        
            Infotainment System:
        
        
            COMAND APS (Cockpit Management and Navigation System) with a central display, AM/FM/CD/DVD player, SiriusXM satellite radio, and optional Harman Kardon surround sound.
        
     
    
    
        
            Driver Assistance Features:
        
        
            Optional features could include DISTRONIC (adaptive cruise control), PARKTRONIC (parking sensors), rearview camera, and bi-xenon headlamps with adaptive lighting.
        
     
    
    
        
            Connectivity Options:
        
        
            Bluetooth hands-free calling, optional Media Interface for iPod/USB connectivity.
        
     
 
    
    
    
        
            Oil Change Interval:
        
        
            Typically every 10,000 miles (16,000 km) or 12 months, depending on driving conditions, as indicated by the 'Service A' or 'Service B' prompts on the dashboard.
        
     
    
        
            Transmission Fluid Change:
        
        
            Mercedes-Benz historically recommended 'lifetime' fluid for the 722.9 transmission, but independent servicing often advises fluid and filter changes every 50,000-70,000 miles to ensure longevity. Manual will provide official recommendation.
        
     
    
        
            Brake Fluid Service:
        
        
            Every 2 years, regardless of mileage.
        
     
    
    
        
            Engine Oil Specification:
        
        
            Mobil 1 Synthetic Formula M 5W-40 or equivalent meeting MB-Approval 229.5 or 229.51.
        
     
    
        
            Transmission Fluid Specification:
        
        
            MB-Approval 236.14 (for 722.9 7G-TRONIC PLUS). Earlier 722.9 transmissions may use 236.12.
        
     
    
        
            Coolant Specification:
        
        
            Mercedes-Benz approved Antifreeze/Coolant (e.g., MB 325.0), typically a blue coolant.
        
     
    
        
            Brake Fluid Specification:
        
        
            DOT 4 Plus (MB-Approval 331.0).
        
     
    
    
        
            Common Issues 1:
        
        
            AIRMATIC suspension leaks (air springs, compressor, lines), potential failure of the Transfer Case Actuator, camshaft position sensors failure, oil cooler leaks, and transmission conductor plate issues.
        
     
    
        
            Common Issues 2:
        
        
            Sagging headliner, failure of the electronic parking brake actuator, blower motor resistor issues, and potential issues with the COMAND infotainment system.
        
     
 
    
    
    
        
            Brand Philosophy:
        
        
            Mercedes-Benz is renowned for engineering excellence, luxury, safety, and durability, often setting benchmarks in automotive technology.
        
     
    
    
        
            W164 Introduction:
        
        
            The W164 chassis replaced the W163 M-Class and was introduced for the 2006 model year. The 2011 model represents the final year of this generation before the W166 successor.
        
     
    
        
            W164 Facelift:
        
        
            The W164 received a significant facelift for the 2009 model year, which included updated styling, new engine options, and revised interior trim.
        
     
    
    
        
            Manufacturing Locations:
        
        
            Primarily produced at the Mercedes-Benz Tuscaloosa plant in Alabama, USA.
        
     
 
    
    
    
        
            Award Example:
        
        
            The ML Class W164 generation received various accolades for its blend of luxury, performance, and utility, often praised for its comfortable ride and capable 4MATIC system.
        
     
    
    
        
            Insurance Institute Highway Safety:
        
        
            The W164 generally performed well in IIHS crash tests, achieving 'Good' ratings in frontal and side impact tests for its era.
        
     
    
    
        
            European New Car Assessment Programme:
        
        
            Likely received a 5-star Euro NCAP safety rating, reflecting its robust safety structure and features.