Target Audience:
Families, fleet operators, DIY mechanics, professional technicians
Key Competitors:
Toyota Sienna, Honda Odyssey, Ford Windstar, Chevrolet Venture/Vans
Vehicle Usp:
Spacious interior, comfortable ride, versatile seating options, often a strong value proposition.
Manual Usp:
Provides factory-level repair procedures, detailed specifications, and diagnostic information essential for maintaining and repairing these vehicles accurately.
Engine Variants:
3.3L V6 (EGA), 3.8L V6 (L32)
Transmission Variants:
4-speed automatic (41TE, 42LE)
Type:
Factory Service Manual / Workshop Manual
Format:
Digital (PDF, often searchable)
Powertrain:
Engine mechanical (3.3L, 3.8L), Engine control systems (PCM, sensors, ignition, fuel injection), Transmission (41TE/42LE automatic), Drivetrain (axles, CV joints)
Chassis:
Suspension (front MacPherson strut, rear torsion beam), Steering (power rack and pinion), Brakes (ABS, front disc, rear drum/disc options)
Electrical:
Wiring diagrams, Battery, Charging system (alternator), Starting system, Lighting (headlights, taillights, interior), Gauges and instruments, Power accessories (windows, locks, mirrors), HVAC controls, Audio system
Body:
Body and frame repair, Doors, Hood, Liftgate, Bumpers, Interior trim, Seats (including Stow 'n Go system for later models, though initial focus likely on basic seat functionality for 02-04), Glass and mirrors
Maintenance:
Oil change, Filter replacement (oil, air, fuel, cabin), Spark plug replacement, Coolant flush, Brake fluid flush, Belt inspection and replacement, Fluid level checks
Diagnostics:
Troubleshooting guides, Symptom-based diagnostics, Diagnostic Trouble Codes (DTCs) interpretation, Component testing (e.g., sensors, actuators, relays)
Repair:
Engine overhaul, Transmission overhaul, Suspension component replacement, Brake system repair (calipers, rotors, lines), Electrical component repair/replacement, Body panel repair
Installation:
Component replacement (e.g., alternator, starter, water pump), Accessory installation, Trim panel removal/installation
Depth:
Comprehensive: Covers basic maintenance to complete engine and transmission overhauls, including detailed diagnostic procedures and specifications for factory-level repairs.
Engine Description 1:
3.3L (3301cc) SOHC V6
Horsepower 1:
Approx. 170-180 hp @ 5000-5200 rpm (varies slightly by year/tune)
Torque 1:
Approx. 200-210 lb-ft @ 3200-3300 rpm (varies slightly by year/tune)
Compression Ratio 1:
9.0:1
Fuel System 1:
Sequential Multi-Port Fuel Injection (MPI)
Fuel Type 1:
Unleaded gasoline
Engine Description 2:
3.8L (3778cc) SOHC V6
Horsepower 2:
Approx. 190-200 hp @ 5000-5200 rpm (varies slightly by year/tune)
Torque 2:
Approx. 230-235 lb-ft @ 3200-3300 rpm (varies slightly by year/tune)
Compression Ratio 2:
9.4:1
Fuel System 2:
Sequential Multi-Port Fuel Injection (MPI)
Fuel Type 2:
Unleaded gasoline
Wheelbase:
Approx. 121.5 inches (3086 mm)
Length:
Approx. 201.3 inches (5113 mm)
Width:
Approx. 76.7 inches (1948 mm)
Height:
Approx. 68.7 inches (1745 mm)
Seating Capacity:
7-8 passengers (depending on configuration)
Cargo Volume Behind 3Rd Row:
Approx. 38.9 cu. ft.
Cargo Volume Max:
Approx. 150.5 cu. ft.
Curb Weight:
Approx. 4,100 - 4,400 lbs (1860 - 2000 kg)
Gross Vehicle Weight Rating Gvw:
Approx. 5,750 - 5,950 lbs (2608 - 2700 kg)
NHTSA Front Crash Test Driver:
4 Stars (2002 model)
NHTSA Front Crash Test Passenger:
4 Stars (2002 model)
NHTSA Side Impact Front Seat:
5 Stars (2002 model)
NHTSA Side Impact Rear Seat:
4 Stars (2002 model)
ABS:
Standard Anti-lock Braking System
Traction Control:
Optional (likely on higher trims)
Airbags:
Front driver and passenger airbags, available side airbags
Seatbelts:
3-point seatbelts with pretensioners for front occupants
Audio System:
Factory-installed AM/FM stereo with CD player, optional cassette, and premium Infinity sound system available on some trims.
Navigation:
Optional factory navigation system available on higher trim levels.
Parking Assist:
Optional rear parking assist sensors available on some models.
Power Outlets:
12V power outlets for accessory charging.
Oil Change Interval:
Every 7,500 miles (12,000 km) or 6 months, whichever comes first, under normal driving conditions. Severe conditions may require more frequent changes.
Engine Air Filter:
Inspect every 15,000 miles (24,000 km), replace as needed. Recommended replacement every 30,000 miles (48,000 km).
Cabin Air Filter:
Replace every 15,000 miles (24,000 km) or annually, depending on air quality.
Transmission Fluid:
Inspect regularly. Service at 60,000-100,000 miles (96,000-160,000 km) or when fluid appears dirty or burnt.
Spark Plugs:
Replace every 100,000 miles (160,000 km) with recommended platinum or iridium plugs.
Engine Oil:
SAE 5W-30, API Service SM or higher (Check owner's manual for precise specification).
Coolant:
Chrysler HOAT (Hybrid Organic Acid Technology) Antifreeze/Coolant, or equivalent, mixed 50/50 with distilled water.
Brake Fluid:
DOT 3 (Check owner's manual for specific Mopar recommendation).
Transmission Issues:
Common issues include solenoid pack failures, torque converter shudder, and planetary gear set wear, especially with higher mileage and less frequent fluid changes.
Engine Mounts:
Front engine mounts can degrade, leading to increased vibration felt in the cabin, especially during acceleration or deceleration.
Power Steering:
Occasional reports of pump leaks or noisy pumps.
Climate Control:
Blend door actuator failures can lead to incorrect temperature delivery or inability to switch between vents. Heater core leaks can also occur.
Electrical Gremlins:
As with many vehicles of this era, some intermittent electrical issues may arise due to aging wiring or modules, though generally considered reliable.
Brand Focus:
Chrysler has a long history of producing innovative and comfortable vehicles, including pioneering the modern minivan segment.
Generation:
Second Generation (NS/GS) - Launched for the 2001 model year, representing a significant redesign from the previous generation.
Key Updates 02-04:
Minor refinements in features and packaging. The 2005 model year introduced the significantly revised platform with Stow 'n Go seating and updated powertrains, but the 2002-2004 models are part of the earlier iteration.
Assembly Location:
Windsor Assembly Plant, Windsor, Ontario, Canada
Production Years:
2001-2007 (for the NS/GS generation)
Previous Generation Awards:
The Voyager/Grand Voyager nameplate has historically received accolades for family-friendly features and value, contributing to its strong market presence.
Consumer Reports Standing:
Historically, reliability ratings have been average to below average, with transmissions and some powertrain components being areas of concern. However, specific model years and usage patterns vary.
Emissions Compliance:
Meets relevant emissions standards for the model years in its primary markets (e.g., EPA in the US).
