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Dodge Ram 3500 Series 2002-2004 Workshop Service Repair Manual

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🏷️ Basic Information Identification Make: Dodge Model: Ram 3500 Series Model Years Covered: 2002, 2003, 2004 Codes Platform Code: Third Generation Ram Pickup (2nd Gen. Facelift) 👋 Introduction Market Position...
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Dodge Ram 3500 Series 2002-2004 Workshop Service Repair ManualDodge Ram 3500 Series 2002-2004 Workshop Service Repair ManualDodge Ram 3500 Series 2002-2004 Workshop Service Repair Manual
🏷️ Basic Information
Identification
Make:
Dodge
Model:
Ram 3500 Series
Model Years Covered:
2002, 2003, 2004
Codes
Platform Code:
Third Generation Ram Pickup (2nd Gen. Facelift)
👋 Introduction
Market Position
Vehicle Segment:
Heavy-Duty Pickup Truck
Target Audience:
Commercial users, fleet operators, towing enthusiasts, and individuals requiring robust hauling and towing capabilities.
Competitive Analysis
Key Competitors:
Ford Super Duty F-250/F-350, Chevrolet Silverado 2500HD/3500HD, GMC Sierra 2500HD/3500HD.
Key Features
Heavy Duty Capability:
Known for its robust chassis, powerful engine options, and exceptional towing and payload capacities.
Engine Options:
Offered with a choice of potent engines, including gasoline V8s and the highly regarded Cummins turbodiesel, providing significant power and torque for demanding tasks.
Drivetrain Options:
Available in both 2WD and 4WD configurations, with robust transfer cases and axle assemblies suitable for heavy-duty use.
📋 Manual Details
Coverage Areas
Manual Coverage Scope:
All models and configurations
Page Count
Estimated Page Count:
Over 2000 pages (typical for comprehensive workshop manuals of this era)
Manual Type
Manual Type:
Workshop Service and Repair Manual
Language
Language:
English
Format
Format:
PDF Download
📖 Manual Coverage
Systems Covered
Powertrain:
Engine mechanical (including V8 and V10 gasoline, and Cummins turbodiesel), fuel system, cooling system, exhaust system, ignition system, engine electrical, starting and charging systems.
Transmission Drivetrain:
Manual transmissions (NV4500, G56), automatic transmissions (48RE, 47RE), transfer case, driveshafts, differentials (front and rear), axle shafts, wheel hubs, axle seals.
Suspension Steering Brakes:
Front and rear suspension (solid front axle, leaf springs), steering system (power steering pump, steering gear), brake system (ABS, front disc, rear drum/disc), parking brake.
Electrical Chassis:
Body control module (BCM), instrument cluster, lighting system, power windows, power locks, mirrors, wipers, horn, trailer wiring, diagnostic trouble codes (DTCs) and procedures.
Body Interior:
Body panels, doors, hood, tailgate, interior trim, seats, airbags, HVAC system, climate control, interior lighting, exterior trim, bumpers.
Procedures Included
Maintenance Procedures:
Oil change, filter replacement, fluid level checks and top-offs, tire rotation, spark plug replacement, belt inspection and replacement, brake pad replacement, battery maintenance.
Troubleshooting Diagnostics:
Step-by-step diagnostic charts for common drivability issues, electrical faults, starting problems, and performance complaints. Includes wiring diagrams and component testing procedures.
Repair Procedures:
Detailed instructions for component removal, disassembly, inspection, repair, reassembly, and installation for all major systems. Includes torque specifications and special tool requirements.
Technical Depth
Diagnostic Capability:
Advanced diagnostics including OBD-II scan tool data interpretation, circuit testing, sensor signal analysis, and module programming considerations.
Engine Rebuild:
Comprehensive engine overhaul procedures, including cylinder head removal and installation, piston and connecting rod service, crankshaft and bearing replacement, and camshaft timing.
Transmission Rebuild:
Detailed steps for rebuilding both manual and automatic transmissions, including clutch pack replacement, valve body diagnostics, torque converter service, and gear train assembly.
📊 Manual Specifications
File Format
File Format:
PDF
Print Quality
Searchability:
Fully searchable text for quick information retrieval.
Image Resolution:
High-resolution diagrams, schematics, and photographs for clarity.
Binding Type
Binding Type:
N/A (Digital PDF Download)
Paper Type
Paper Type:
N/A (Digital PDF Download)
⚙️ Engine Specifications
Primary Engine
Gasoline Engine Options:
8.0L V10 (360ci) Magnum, 5.9L V8 Magnum (less common in 3500 for this era, but some may exist).
Diesel Engine Option:
5.9L Cummins I6 Turbodiesel (ISB).
Performance
8.0L V10 Horsepower:
Approx. 305-315 hp
8.0L V10 Torque:
Approx. 450-455 lb-ft
5.9L Cummins Horsepower:
Approx. 235-305 hp (depending on model year and configuration)
5.9L Cummins Torque:
Approx. 460-555 lb-ft (depending on model year and configuration)
Fuel System
Gasoline Fuel System:
Multi-point fuel injection (MPI).
Diesel Fuel System:
High-pressure common rail (HPCR) injection system (later models) or rotary injection pump.
Cooling System
Cooling System Type:
Pressurized liquid cooling system with engine-driven fan or electric fan.
🔧 Transmission
Standard
Standard Transmission:
5-speed manual (NV4500), 6-speed manual (G56 on later models).
Optional
Optional Transmission:
4-speed automatic (47RE, 48RE).
Features
Transfer Case:
Part-time 4WD system with electronic or manual shift transfer case.
Rear Axle Options:
Dana 70HD or Dana 80 rear axle, often with limited-slip differential (LSD) as an option.
Fluid Specifications
Automatic Transmission Fluid:
Chrysler ATF+4 (or equivalent).
Manual Transmission Fluid:
Refer to manual for specific gear oil type (e.g., GL-3/GL-4 for NV4500, specific fluid for G56).
📐 Dimensions
Exterior
Wheelbase Options:
Various, including 134.5", 144.5", 162.5", 175.5" (for Regular Cab, Club Cab, Quad Cab configurations).
Bed Length Options:
8ft (standard), 6.3ft (short bed, less common on 3500).
Weights
Gvwr:
Typically ranges from 9,200 lbs to 11,500 lbs, depending on configuration.
Curb Weight:
Varies significantly by configuration, but generally around 6,000-7,500 lbs.
Payload Capacity:
Up to ~4,000-5,000 lbs or more.
Towing Capacity:
Up to ~10,000-15,000 lbs or more, depending on configuration, trailer brakes, and hitch type.
🛡️ Safety Features
Ratings
NHTSA Frontal Impact Driver:
Not directly rated by NHTSA for this specific generation/configuration as a heavy-duty truck.
NHTSA Side Impact Driver:
Not directly rated by NHTSA for this specific generation/configuration as a heavy-duty truck.
Active Features
ABS:
Standard Anti-lock Braking System (ABS) on front and rear wheels.
Passive Features
Airbags:
Standard front airbags for driver and passenger.
Seatbelts:
Three-point seat belts for all outboard occupants.
💡 Technology Features
Infotainment
Factory Audio:
Various AM/FM/CD players, some with cassette players. Optional Infinity speaker systems.
Navigation:
Rarely offered, typically aftermarket units would be installed.
Driver Assistance
Cruise Control:
Standard on most trims.
Tow Haul Mode:
Available on automatic transmissions to optimize shift points for towing.
Connectivity
Trailer Wiring:
Factory-equipped trailer brake controller connector and wiring harness often available.
🔧 Maintenance
Service Intervals
Oil Change Interval:
Gasoline: 3,000-7,500 miles or 6 months. Diesel: 7,500-15,000 miles or 6 months (refer to manual for exact Cummins recommendations).
Transmission Fluid Change:
Automatic: 30,000-60,000 miles. Manual: 50,000-100,000 miles (refer to manual).
Coolant Flush:
Every 30,000-60,000 miles or 2-4 years.
Fluid Specifications
Engine Oil Gasoline Viscosity:
5W-30 (preferred), 10W-30 (suitable for warmer climates).
Engine Oil Diesel Viscosity:
15W-40 (heavy-duty diesel engine oil, API CI-4 or higher).
Coolant Type:
Conventional Green (Ethylene Glycol) or HOAT (Hybrid Organic Acid Technology) antifreeze, consult manual for specific type.
Known Issues
Cummins Fuel Filter Housing:
Potential for cracking on the fuel filter housing, leading to fuel leaks or hard starting.
Automatic Transmission Overheating:
47RE/48RE can be prone to overheating under heavy towing loads; auxiliary transmission coolers are often recommended.
Front Suspension Wear:
Ball joints, tie rod ends, and track bar bushings can experience wear due to the heavy-duty nature and solid front axle.
Dodge Electrical Gremlins:
Common electrical issues can include faulty instrument clusters, door lock actuators, and power window motors.
📚 Vehicle History
Brand Heritage
Dodge Truck Legacy:
Dodge has a long history of producing robust and capable trucks, with the Ram nameplate becoming synonymous with heavy-duty performance.
Model Evolution
Third Generation Ram:
This era represents the third generation of the Ram pickup (DN platform, internal code for facelifted 2nd gen). It featured updated styling, improved interiors, and enhanced powertrains compared to earlier generations.
Facelift Details:
These years fall within the significant facelift of the second-generation Ram, which introduced a more aerodynamic front-end design, updated interior features, and the introduction of the 6.0L V8 (less common in 3500) and the 5.9L Cummins turbodiesel with higher output.
Production
Manufacturing Location:
Saltillo, Mexico; Warren, Michigan; St. Louis, Missouri; and other Chrysler assembly plants.
🏆 Awards & Recognition
Recognitions
Cummins Engine Reputation:
The 5.9L Cummins turbodiesel engine is widely recognized for its durability, reliability, and longevity, often considered one of the best diesel engines ever produced for pickup trucks.
Ratings
Motor Trend Truck Of The Year:
The Ram platform has historically won MotorTrend's Truck of the Year awards in various iterations, indicating strong industry recognition.
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