Segment:
Heavy-duty pickup truck, positioned for commercial, towing, and heavy payload applications.
Competitors:
Ford F-Series Super Duty (F-250/F-350), Chevrolet Silverado HD (2500/3500), GMC Sierra HD (2500/3500).
Vehicle Focus:
Robust construction, powerful engine options, significant towing and hauling capabilities, and heavy-duty chassis components.
Manual Advantage:
Provides direct access to factory-level repair procedures, crucial for accurate and efficient servicing of this robust vehicle.
Engine:
Detailed diagnosis, repair, and overhaul procedures for all available gasoline and diesel engines, including component identification, specifications, and torque values.
Transmission:
Coverage for both manual and automatic transmissions, including removal, installation, disassembly, assembly, and troubleshooting.
Drivetrain:
Front and rear axle assemblies, differentials, drive shafts, universal joints, and 4WD system operation and repair.
Suspension:
Front and rear suspension components, including springs, shocks, control arms, ball joints, bushings, and alignment specifications.
Brakes:
Hydraulic brake system diagnosis, repair, and component replacement (master cylinder, calipers, wheel cylinders, brake lines, ABS if equipped).
Steering:
Power steering system diagnosis, pump, steering gear, tie rods, and steering column components.
Electrical:
Comprehensive wiring diagrams, fuse/relay locations, component testing, and troubleshooting for starting, charging, lighting, and accessory systems.
HVAC:
Heating, ventilation, and air conditioning system components, refrigerant handling, and troubleshooting.
Body:
Body panel removal/installation, door mechanisms, latches, interior trim, and exterior component repair.
Chassis:
Frame inspection, repair, and associated chassis components.
Maintenance:
Scheduled maintenance, fluid changes, filter replacements, lubrication points, and inspections.
Troubleshooting:
Systematic diagnostic procedures for identifying and resolving common and complex issues using symptom-based charts.
Repair:
Step-by-step instructions for component removal, disassembly, inspection, repair, reassembly, and installation.
Diagnostics:
Detailed guides for diagnosing mechanical and electrical faults, including the use of diagnostic tools and interpretation of diagnostic trouble codes (DTCs).
Specifications:
Torque specifications, clearances, fluid capacities, pressure readings, and electrical resistance/voltage values for all major components.
Depth:
Comprehensive factory-level technical information, suitable for professional technicians and advanced DIY mechanics. Covers basic maintenance to complete engine/transmission overhauls and complex electrical system diagnostics.
Engine Options:
5.9L Cummins Turbo Diesel (ISB), 5.2L V8 Magnum (for gasoline models, though diesel was far more common for 3500).
Diesel Engine Code:
359ci (5.9L) ISB (International Series B) Inline-6 Turbo Diesel
Diesel Horsepower:
Approximately 215 hp (with intercooler), 190 hp (non-intercooled variants may exist for earlier models/specific trims).
Diesel Torque:
Approximately 420 lb-ft (with intercooler), 360 lb-ft (non-intercooled).
Diesel Fuel System:
Bosch VE rotary injection pump (early models) or P7100 inline injection pump (later/higher output models), direct injection.
Diesel Fuel Type:
Ultra Low Sulfur Diesel (ULSD) or Low Sulfur Diesel (LSD) depending on production date and regional availability. Standard Diesel Fuel.
Standard Transmission:
Getrag 5-speed manual transmission (NV4500) for diesel models.
Optional Transmission:
Chrysler NV3500 4-speed automatic transmission (for gasoline) or A518/46RH 4-speed automatic transmission (for diesel).
Automatic Transmission Features:
Overdrive gear, lock-up torque converter for improved fuel economy.
Manual Transmission Features:
Heavy-duty clutch, provision for PTO (Power Take-Off) on some models.
Wheelbase Options:
Various, including 134.5 inches (standard cab), 160.5 inches (club cab), and custom lengths for chassis cabs.
Overall Length:
Varies significantly based on cab and bed configuration (e.g., 230-250 inches).
Gvwr:
Up to 11,000 lbs (or higher for specific configurations).
Curb Weight:
Varies greatly, typically 5,500 - 7,500 lbs depending on engine and configuration.
Infotainment System:
Basic AM/FM radio with cassette player was standard. Optional CD player and upgraded speaker systems available. No integrated navigation or advanced displays typical of modern vehicles.
Driver Assistance Features:
Limited. Primarily focused on core mechanical and safety systems. No electronic stability control, adaptive cruise control, or lane departure warning.
Connectivity Features:
No integrated Bluetooth, USB ports, or smartphone integration. Power outlets for accessories.
Oil Change Diesel:
Typically 7,500 miles or 6 months for synthetic blend oil, 3,000 miles for conventional oil (refer to manual for exact specification).
Fuel Filter Diesel:
Recommended replacement every 15,000 - 30,000 miles, or as per manual guidance, especially important with diesel fuel quality variations.
Transmission Fluid Change:
Automatic: 30,000 - 60,000 miles. Manual: Generally longer life, often inspected but not routinely changed unless symptoms arise.
Engine Oil Diesel:
API CG-4 or CH-4 rated heavy-duty diesel engine oil, typically SAE 15W-40. Check manual for specific viscosity based on ambient temperature.
Coolant Diesel:
Cummins ISB recommended: Fleetguard Compleat ES Compleat or similar OAT (Organic Acid Technology) coolant with ethylene glycol base. Refer to manual for specific type and color.
Transmission Fluid Auto:
Chrysler ATF+4 (or compatible equivalent specified in manual for earlier transmissions).
Transmission Fluid Manual:
API GL-5, SAE 75W-90 or 75W-140 gear oil for NV4500. Specifics vary by transmission type.
Diesel Idle Gear Walk:
The NV4500 manual transmission's 0-ring on the input shaft retainer can fail, leading to gear oil migration into the clutch housing. Specific repair kits are available.
Diesel Injector Pump Issues:
Early VE pumps could experience issues; later P7100 pumps are robust but require proper maintenance. Fuel system contamination is critical.
Suspension Components:
Ball joints, tie rod ends, and control arm bushings are wear items, especially under heavy use or towing.
Dodge Truck Legacy:
Dodge has a long history of producing robust and capable trucks, dating back to the 1930s. The RAM nameplate was introduced in 1981.
Second Generation Ram:
The 1994-2001 generation (BR/BE platform) represented a significant redesign with a more aerodynamic and aggressive 'big rig' styling, earning it the nickname 'second-gen' or '2nd gen' RAM. The 3500 model solidified its position as the heavy-duty workhorse.
Manufacturing Location:
Primarily Warren Truck Assembly Plant in Warren, Michigan, USA.
Production Period:
1994-2001 for this generation of RAM trucks. 1997 is the specific year for this manual.