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2011 Mercedes-Benz C-Class C350 4matic Owners Manual
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🏷️ Basic Information Identification Make: Mercedes-Benz Model: C-Class Model Variant: C350 4MATIC Year: 2011 Generation Generation Code: W204 Codes Chassis Code: W204 Engine Code Prefix: M272 👋 Introduction Market Position...
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🏷️ Basic Information
Identification
Make:
Mercedes-Benz
Model:
C-Class
Model Variant:
C350 4MATIC
Year:
2011
Generation
Generation Code:
W204
Codes
Chassis Code:
W204
Engine Code Prefix:
M272
👋 Introduction
Market Position
Segment:
Entry-luxury compact executive sedan
Competitive Analysis
Key Competitors:
• BMW 3 Series
• Audi A4
• Lexus IS
• Infiniti G37 (later Q40)
Key Features
Vehicle Highlights:
• Rear-wheel drive or 4MATIC all-wheel drive
• Comfortable and refined interior
• Advanced safety features
• User-friendly technology integration (for its time)
• Strong Mercedes-Benz brand prestige
📋 Manual Details
Coverage Areas
Content Sections:
• Introduction
• Instrument Cluster
• Entertainment Systems
• Climate Controls
• Lights
• Driver Controls
• Locks and Security
• Seating and Safety Restraints
• Driving
• Customer Assistance
• Reporting Safety Defects (U.S. only)
• Cleaning
• Maintenance and Specifications
• Engine Compartment
• Engine Oil
• Battery
• Fuel Information
• Air Filter(s)
• Part Numbers
• Refill Capacities
• Lubricant Specifications
• Accessories
• Service Information and Specifications
• Maintenance Information and Specifications
Page Count
Estimated Pages:
400-500 (estimated based on typical Mercedes-Benz owner's manuals of this era)
Manual Type
Type:
Owner's Manual
Language
Language:
English
Format
Format:
Digital PDF
📖 Manual Coverage
Systems Covered
Vehicle Systems:
• Powertrain (Engine, Transmission)
• Chassis (Suspension, Steering, Brakes)
• Electrical System (Lighting, Instrumentation, Audio, Climate Control)
• Safety Systems (Airbags, Seatbelts, Child Restraints)
• Body and Interior (Locks, Seats, Controls)
• Driver Assistance Systems (if equipped)
Procedures Included
Owner Procedures:
• Basic operation of vehicle features
• Understanding dashboard indicators and warnings
• Climate control operation
• Audio and entertainment system usage
• Seat and steering wheel adjustment
• Child seat installation guidelines
• Locking and security system operation
• Basic cleaning and care instructions
• Recommended maintenance schedule
• Fluid level checks and top-offs
• Tire pressure checks and adjustment
• Jump-starting procedures
• Fuse replacement
Technical Depth
Depth Of Information:
Operational and basic maintenance focused; does not cover in-depth repair procedures or diagnostics (typical for an owner's manual).
📊 Manual Specifications
File Format
File Type:
PDF
Readability:
Requires PDF reader (e.g., Adobe Acrobat Reader, Foxit Reader)
Device Compatibility:
Compatible with any device capable of reading PDF files (PC, Mac, tablet, smartphone)
Print Quality
Quality:
Digital - quality dependent on original factory scan.
Binding Type
Binding:
N/A (Digital Download)
Paper Type
Paper Quality:
N/A (Digital Download)
⚙️ Engine Specifications
Primary Engine
Engine Type:
Naturally Aspirated V6
Engine Code:
M272.961 (typical for C350 4MATIC W204)
Displacement:
3.5 Liters (3498 cc)
Performance
Horsepower:
268 hp @ 6000 rpm
Torque:
258 lb-ft @ 2400-5000 rpm
Fuel System
Fuel Delivery:
Electronic Fuel Injection (EFI)
Fuel Type:
Premium Unleaded Gasoline (91 octane or higher recommended)
Engine Compartment
Engine Placement:
Front-longitudinal
Cooling System:
Liquid-cooled
🔧 Transmission
Standard
Transmission Type:
7-Speed Automatic (7G-TRONIC PLUS)
Features
Transmission Modes:
• Comfort (C)
• Sport (S)
Driver Selectable Gears:
Yes (via shift lever or paddle shifters, if equipped)
Fluid Specifications
Transmission Fluid Type:
MB 236.14 (e.g., Mercedes-Benz ATF LT 71141 or equivalent)
Fluid Capacities
Transmission Fluid Capacity:
Approximately 7.0 - 7.5 Liters (dry fill, variable for service refill)
📐 Dimensions
Exterior
Length:
182.2 inches (4628 mm)
Width:
69.7 inches (1770 mm)
Height:
56.3 inches (1430 mm)
Wheelbase:
108.7 inches (2760 mm)
Weights
Curb Weight:
Approximately 3600-3700 lbs (1630-1680 kg) for 4MATIC model
Cargo
Trunk Volume:
12.4 cubic feet (350 liters)
Wheels Tires
Standard Wheel Size:
17-inch alloy wheels
Standard Tire Size:
225/45R17
Bolt Pattern:
5x112
🛡️ Safety Features
Ratings
NHTSA Front Impact Rating:
5-Star (for 2011 model year, typical)
IIHS Top Safety Pick:
Yes (for 2011 model year, typical)
Passive Features
Airbags:
• Dual-stage front airbags
• Front side airbags
• Front and rear side curtain airbags
• Driver knee airbag
Seatbelts:
• 3-point inertia-reel seatbelts with belt tensioners and force limiters
• Active Head Restraints (front)
Child Restraints:
LATCH (Lower Anchors and Tethers for Children) system
Active Features
Stability Control:
Electronic Stability Program (ESP)
Traction Control:
ASR (Acceleration Slip Regulation)
Brakes:
4-wheel Anti-lock Braking System (ABS) with Brake Assist (BAS)
Driver Assistance:
Advanced features may include ATTENTION ASSIST (driver fatigue detection) depending on options.
💡 Technology Features
Infotainment
Audio System:
Standard Mercedes-Benz Audio 20 CD system with AM/FM tuner, CD player, and auxiliary input.
Optional Upgrades:
• COMAND APS infotainment system (with navigation)
• Harman Kardon surround sound system
• iPod integration kit
Connectivity:
Bluetooth connectivity for hands-free calling and audio streaming (may require optional package).
Driver Assistance
Standard Driver Assistance:
ATTENTION ASSIST (driver fatigue warning system) is standard.
Optional Driver Assistance:
• PARKTRONIC parking assist
• Rearview camera
• Bi-xenon headlamps with Active Curve Illumination
🔧 Maintenance
Service Intervals
Oil Change Interval:
Typically every 10,000 miles or 1 year, whichever comes first, based on flexible service intervals (Service A/B).
Major Service Intervals:
Refer to Service B (around 20,000 miles/2 years) for more comprehensive checks and replacements.
Fluid Specifications
Engine Oil Type:
MB 229.5 or MB 229.51 (SAE 0W-40 or 5W-40 synthetic)
Engine Oil Capacity:
Approximately 6.5 Liters (6.9 US Quarts)
Coolant Type:
MB 325.0 (Antifreeze/Coolant)
Brake Fluid Type:
DOT 4 Plus (MB 331.0)
Known Issues
Common Maintenance Items:
• PCV valve (can cause rough idle or oil leaks)
• Ignition coils and spark plugs
• Serpentine belt and tensioner
• Front suspension components (control arms, bushings)
• Oil leaks from valve cover gaskets or oil cooler seals
• M272 engine balance shaft wear (less common on later models, but a consideration)
Parts Numbers
Oil Filter Part Number Example:
MANN-FILTER HU 718/5 y (or equivalent Mercedes-Benz part # A0001802609)
Air Filter Part Number Example:
MANN-FILTER C 30 113 (or equivalent Mercedes-Benz part # A2048300018)
Accessories
Oem Accessories Coverage:
Manual includes information on approved factory accessories and their proper installation/use.
📚 Vehicle History
Brand Heritage
Brand Legacy:
Mercedes-Benz has a long-standing reputation for luxury, engineering excellence, and safety, dating back to the invention of the automobile.
Model Evolution
C Class Heritage:
The C-Class has been Mercedes-Benz's compact executive offering since the early 1990s, evolving through several generations to incorporate new technologies and design philosophies.
Production
W204 Production Years:
2007-2014
Manufacturing Locations:
Primary assembly in Germany (Sindelfingen, Bremen); also assembled in other locations globally.
🏆 Awards & Recognition
Recognitions
IIHS Recognition:
The W204 C-Class generally received good ratings from the IIHS, often earning 'Top Safety Pick' awards during its production run.
Ratings
Consumer Reports Typical Rating:
Consumer Reports often rated the C-Class favorably for comfort and performance, with mixed reviews on reliability compared to some competitors.