2011 Mercedes-BENZ C-Class Owners Manual

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🏷️ Basic Information Identification Make: Mercedes-Benz Model: C-Class Year: 2011 Codes Chassis Code: W204 👋 Introduction Market Position Segment: Compact Executive Car (Entry-level Luxury Sedan/Coupe/Wagon) Positioning Statement: The 2011 Mercedes-Benz...

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Type: Car

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Sku: 182863

Tags: 2011 C Class Car Cars Mercedes Mercedes-benz

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Description

🏷️ Basic Information

Identification

Make:

Mercedes-Benz

Model:

C-Class

Year:

Codes

Chassis Code:

👋 Introduction

Market Position

Segment:

Compact Executive Car (Entry-level Luxury Sedan/Coupe/Wagon)

Positioning Statement:

The 2011 Mercedes-Benz C-Class (W204) continued Mercedes-Benz's tradition of delivering compact luxury with a blend of performance, comfort, and advanced technology.

Competitive Analysis

Key Competitors:

BMW 3 Series, Audi A4, Lexus IS, Infiniti G37, Acura TSX.

Key Features

Design Philosophy:

Modern, athletic styling with signature Mercedes-Benz grille and iconic three-pointed star emblem.

Interior Quality:

High-quality materials, precise fit-and-finish, and ergonomically designed cabin.

Safety Emphasis:

Renowned for its advanced safety features and robust construction.

Driving Dynamics:

Balanced ride and handling, offering both comfort for daily commuting and engaging driving characteristics.

📋 Manual Details

Coverage Areas

Manual Type:

Owner's Manual

Language:

English

Format:

Downloadable:

Compatibility:

All Versions of Windows & Mac

Requirements:

Adobe PDF Reader

📖 Manual Coverage

Systems Covered

Instrument Cluster:

Detailed explanation of all gauges, warning lights, and information displays.

Entertainment Systems:

Operation of COMAND, audio system, media interfaces, and Bluetooth connectivity.

Climate Controls:

Operation of automatic climate control, air conditioning, and heating functions.

Lighting:

Exterior and interior lighting functions, automatic headlamps, fog lamps, and interior ambient lighting.

Driver Controls:

Operation of steering wheel controls, cruise control, power windows, and mirrors.

Locks And Security:

Keyless-Go, central locking, anti-theft alarm system, and central locking settings.

Seating And Safety Restraints:

Adjustment of power seats, seatbelt operation, airbag system explanation, and ISOFIX child seat installation.

Driving:

Driving modes, parking assistance, electronic stability program (ESP), and general driving tips.

Customer Assistance:

Contact information for Mercedes-Benz customer support and roadside assistance.

Reporting Safety Defects:

Information for reporting safety-related defects (U.S. only).

Cleaning:

Guidelines for cleaning the interior and exterior of the vehicle, including specific material care.

Maintenance And Specifications:

General maintenance overview and key vehicle specifications.

Engine Compartment:

Identification of major engine components and fluid reservoirs.

Engine Oil:

Recommended engine oil type, viscosity, and checking oil level procedure.

Battery:

Information on the vehicle battery, location, and jump-starting procedures.

Fuel Information:

Recommended fuel type, octane rating, and fuel filler flap operation.

Air Filters:

Information on air filter types and general replacement guidelines (though specific part numbers are in maintenance section).

Part Numbers:

Potentially includes some commonly referenced part numbers for fluids or filters.

Refill Capacities:

Capacities for engine oil, coolant, windshield washer fluid, and other essential fluids.

Lubricant Specifications:

Detailed specifications for various lubricants, including engine oil, transmission fluid, and brake fluid.

Accessories:

Information on factory-installed or approved accessories and their usage.

Procedures Included

Introduction To Vehicle:

Welcome, safety notices, and general advice for new owners.

Instrument Panel Operation:

How to read gauges, understand warning lamps, and utilize the multi-function display.

Infotainment System Usage:

Step-by-step guides for operating the audio, navigation (if equipped), and communication systems.

Climate Control Operation:

Instructions for adjusting temperature, fan speed, air distribution, and utilizing features like defogging.

Lighting Control:

How to activate and deactivate various lights, including automatic headlamp functions.

Driver Assistance Features:

Operation of cruise control, speed limiter, and parking assist systems.

Door Lock And Unlock:

Procedures for locking and unlocking doors, including remote key operation and central locking.

Security System Activation:

How to arm and disarm the vehicle's anti-theft alarm system.

Seat Adjustment:

Detailed instructions for adjusting manual and power seats for optimal comfort and safety.

Seatbelt Usage:

Proper usage of seatbelts for all occupants and importance of pre-tensioners.

Airbag System Explanation:

Information on airbag deployment and safety precautions.

Child Seat Installation:

Guidelines for installing child safety seats using ISOFIX or seatbelt methods.

Driving Techniques:

Tips for efficient driving, parking, and navigating various road conditions.

Engine Oil Level Check:

Step-by-step guide to checking the engine oil level and adding oil if necessary.

Fluid Level Checks:

Procedures for checking coolant, brake fluid, and windshield washer fluid levels.

Tire Pressure Monitoring:

How to check tire pressure and understand the Tire Pressure Monitoring System (TPMS).

Wiper Operation:

Using windshield wipers, rear wiper, and headlamp washers (if equipped).

Fueling Procedure:

Correct method for opening the fuel filler flap and refueling the vehicle.

Jump Starting Vehicle:

Safe and correct procedure for jump-starting a dead battery.

Changing Headlight Bulbs:

Instructions for replacing common exterior light bulbs.

Interior Cleaning:

Recommendations for cleaning upholstery, dashboard, and trim.

Exterior Cleaning:

Guidelines for washing and waxing the vehicle's body and windows.

Technical Depth

Basic Operation:

Covers all fundamental functions and features of the vehicle for everyday use.

Troubleshooting Guidance:

Provides explanations for common warning lights and basic troubleshooting steps.

Maintenance Recommendations:

Outlines routine maintenance schedules and fluid requirements.

Safety Information:

Extensive coverage of safety systems, including airbags, seatbelts, and child restraint systems.

Visual Aids:

Features 'Tons of pictures and diagrams' for easier comprehension.

Diy Repair Focus:

Designed to empower owners to perform their own repairs with 'very easy to follow, step-by-step instructions'.

📊 Manual Specifications

File Format

Format:

Searchable Text:

Likely searchable text within the PDF, enabling quick information retrieval.

Print Quality

Printable:

All pages are printable, allowing for customized printing of specific sections.

Binding Type

Binding:

N/A (Digital Download)

Paper Type

Paper Type:

N/A (Digital Download)

⚙️ Engine Specifications

Primary Engine

Engine Options Available 2011:

Typically included C250 (2.5L V6), C300 (3.0L V6), C350 (3.5L V6), and C63 AMG (6.2L V8 - high performance variant).

Performance

Engine Displacement Typical:

2.5L, 3.0L, 3.5L, 6.2L (depending on model variant)

Horsepower Range Typical:

Approximately 201 hp to 451 hp (for C63 AMG)

Torque Range Typical:

Approximately 180 lb-ft to 443 lb-ft (for C63 AMG)

Fuel System

Fuel Type:

Premium Unleaded Gasoline (91 octane or higher recommended)

Fuel Delivery:

Fuel Injection (likely multi-port or direct injection depending on engine)

Engine Compartment Details

Engine Layout:

Front-engine, Rear-wheel drive (RWD) or 4MATIC All-wheel drive (AWD)

🔧 Transmission

Standard

Standard Transmission:

6-speed manual transmission (less common in U.S. market, more prevalent on base models or specific markets)

Optional

Optional Transmission:

7-speed G-TRONIC automatic transmission

Features

Transmission Modes:

Comfort (C) and Sport (S) modes available on automatic transmissions.

Transmission Fluid

Transmission Fluid Type:

Specific Mercedes-Benz specification automatic transmission fluid (e.g., MB 236.14 for 7G-TRONIC)

📐 Dimensions

Exterior

Body Styles:

Sedan, Coupe, Wagon (Estate)

Wheelbase:

Approx. 108.7 inches (2760 mm)

Length Sedan:

Approx. 181.4 inches (4608 mm)

Width:

Approx. 69.7 inches (1770 mm)

Height:

Approx. 56.3 inches (1430 mm)

Weights

Curb Weight Range:

Approx. 3,400 - 3,800 lbs (1542 - 1724 kg) depending on model and options

🛡️ Safety Features

Ratings

NHTSA Ratings:

Generally received high safety ratings from NHTSA (e.g., 5-star ratings for frontal and side crash tests).

IIHS Ratings:

Often awarded 'Top Safety Pick' from IIHS for its segment.

Active Features

Electronic Stability Program:

Standard Electronic Stability Program (ESP) with Crosswind Assist.

Antilock Braking System:

Standard Anti-lock Braking System (ABS) with Brake Assist (BAS).

Traction Control:

Standard traction control system.

Passive Features

Airbag System:

Front airbags, front side airbags, window curtain airbags, driver's knee airbag.

Seatbelt Pretensioners:

Standard front and rear seatbelt pre-tensioners.

Child Seat Anchors:

ISOFIX (LATCH) mounting points for child seats.

💡 Technology Features

Infotainment

Infotainment System Name:

COMAND (Cockpit Management and Navigation) or Audio 20 (base system).

Display Type:

Central color display screen integrated into the dashboard.

Connectivity Options:

Bluetooth for hands-free calling and audio streaming, optional USB interface, auxiliary audio input.

Navigation:

Optional factory-installed navigation system with voice control.

Driver Assistance

Parking Assist:

Optional Parktronic system with front and rear parking sensors.

Cruise Control:

Standard cruise control with speed limiter function.

Headlights:

Optional Bi-Xenon headlamps with active curve illumination and LED daytime running lights.

Connectivity

Telematics:

Mercedes-Benz Tele Aid system (subscription-based emergency and assistance service).

🔧 Maintenance

Service Intervals

Maintenance Schedule A:

Typically every 10,000 miles or 12 months, whichever comes first. Includes oil and filter change, tire rotation, and comprehensive inspection.

Maintenance Schedule B:

Typically every 20,000 miles or 24 months, whichever comes first. Includes items from Schedule A plus cabin air filter replacement, brake fluid replacement, and more detailed inspections.

Fluid Specifications

Engine Oil Specification:

Mercedes-Benz Approved Engine Oil, e.g., MB 229.5 or MB 229.51 (viscosity typically 0W-40 or 5W-40 depending on climate and engine)

Coolant Specification:

Mercedes-Benz Approved Antifreeze/Coolant (e.g., MB 325.0 or MB 326.0, typically a silicate-free mixture)

Brake Fluid Specification:

DOT 4 Plus (MB Spec 331.0)

Known Issues

Common Complaints:

Potential for minor electronic glitches, HVAC blower motor issues, and occasional oil leaks from valve cover gaskets. C63 AMG may experience more frequent brake wear and cooling system demands due to performance.

Part Numbers Examples

Oil Filter Part Number:

Example: A2711801209 (for M271 1.8L/2.0L engines) or A0001802609 (for V6 engines) - specific to engine variant.

Cabin Air Filter Part Number:

Example: A2048300218 or A2048300618 (depending on filter type: standard or activated carbon)

Refill Capacities

Engine Oil Capacity:

Approx. 6.5 - 8.5 quarts (6.2 - 8.0 liters) depending on engine variant.

Coolant Capacity:

Approx. 7.5 - 8.5 quarts (7.0 - 8.0 liters)

Transmission Fluid Capacity:

Approx. 7.0 - 9.0 quarts (6.6 - 8.5 liters) for 7-speed automatic (dry fill)

📚 Vehicle History

Brand Heritage

Mercedes Benz Legacy:

Mercedes-Benz has a long-standing reputation for engineering excellence, luxury, and safety dating back to the early 20th century.

Model Evolution

C Class Lineage:

The C-Class has been Mercedes-Benz's compact executive model since the W201 (190) and W202 generations, evolving with each iteration.

W204 Generation:

The W204 generation (2007-2014) was a significant redesign, offering more aggressive styling and advanced technology than its predecessors.

Production

Production Period:

2011 model year

Manufacturing Locations:

Primarily manufactured in Germany, with some production in other global facilities.

🏆 Awards & Recognition

Recognitions

IIHS Top Safety Pick:

Frequently awarded the IIHS Top Safety Pick for its class during its production run.

Consumer Reports Ratings:

Generally received good to excellent ratings from Consumer Reports for various aspects, though some models had specific reliability concerns.