🏷️ Basic Information

Make:

Mercedes-Benz

Model:

M-Class

Model Variant:

ML350

Year:

2011

Model Generation:

W164 (Second Generation)

Chassis Code:

W164

👋 Introduction

Segment:

Luxury Mid-Size SUV

Brand Perception:

Represents Mercedes-Benz's entry into the premium SUV market, emphasizing comfort, technology, and off-road capability (within its class).

Key Competitors:

BMW X5, Audi Q7, Lexus RX, Porsche Cayenne.

Luxury Appointments:

High-quality interior materials, advanced comfort features, sophisticated design.

Performance And Capability:

Comfortable ride, stable handling, optional 4MATIC all-wheel drive for enhanced traction.

📋 Manual Details

General Coverage:

Comprehensive owner's information for the 2011 Mercedes-Benz ML350.

Specific Coverage:

Introduction, Instrument Cluster, Entertainment Systems, Climate Controls, Lights, Driver Controls, Locks and Security, Seating and Safety Restraints, Driving, Customer Assistance, Reporting Safety Defects (U.S. Only), Cleaning, Maintenance and Specifications, Engine Compartment, Engine Oil, Battery, Fuel Information, Air Filter(s), Part Numbers, Refill Capacities, Lubricant Specifications, Accessories, Service Information and Specifications, Maintenance Information and Specifications.

Estimated Page Count:

Varies by specific factory manual, typically 300-500 pages.

Manual Type:

Owner's Manual

Language:

English

Format:

Digital PDF

📖 Manual Coverage

Vehicle Systems:

Engine operation and basic maintenance, instrument panel and controls, infotainment and audio, climate control system, exterior and interior lighting, driver assistance features, door locks and security system, seating and airbag systems, vehicle driving modes, basic troubleshooting, cleaning procedures, fluid checks and capacities, battery maintenance, fuel recommendations, air filter replacement, accessory installation guidance.

Maintenance Procedures:

Routine checks (oil, coolant, washer fluid), tire pressure monitoring, jump-starting procedure, fuse replacement, bulb replacement (basic access), cleaning recommendations.

Operational Procedures:

Starting and stopping the engine, using the transmission (P, R, N, D, manual mode), operating climate controls, adjusting seats and mirrors, using the infotainment system, operating lighting functions, engaging cruise control, using keyless-go (if equipped), child seat installation guidance.

Technical Depth:

Owner-level technical information, focusing on operation, basic checks, and routine maintenance. Does not include detailed diagnostic procedures or complex repair instructions.

📊 Manual Specifications

File Format:

Portable Document Format (PDF)

Readability:

Requires a PDF reader (e.g., Adobe Acrobat Reader, Foxit Reader).

Searchability:

Likely searchable text, allowing for keyword-based information retrieval.

Digital Quality:

High resolution, mirroring factory print quality.

Binding:

Not Applicable (Digital Download)

Paper Type:

Not Applicable (Digital Download)

⚙️ Engine Specifications

Engine Code:

M272 (likely)

Engine Type:

3.5L V6 SOHC

Horsepower:

268 hp @ 6000 rpm

Torque:

258 lb-ft @ 2400-5000 rpm

Fuel Delivery:

Electronic Fuel Injection (EFI)

Recommended Fuel:

Premium Unleaded Gasoline (91 octane or higher)

Engine Placement:

Front Longitudinal

🔧 Transmission

Transmission Type:

7-speed Automatic (7G-TRONIC)

Drivetrain:

Rear-Wheel Drive (RWD) or 4MATIC All-Wheel Drive (AWD)

Transmission Modes:

Comfort (C) and Sport (S) modes.

📐 Dimensions

Length:

Approx. 189.3 inches

Width:

Approx. 75.2 inches

Height:

Approx. 70.9 inches

Curb Weight:

Approx. 4,600 - 4,800 lbs (depending on drivetrain)

Cargo Volume:

Approx. 29.4 cu ft (behind second row), expandable to 71.8 cu ft (with second row folded).

🛡️ Safety Features

NHTSA Overall Rating:

Generally good, with 4 or 5 stars in various categories depending on specific test year and equipment.

Electronic Stability Control:

Standard (ESP - Electronic Stability Program)

Traction Control:

Standard (ASR - Acceleration Slip Regulation)

Airbags:

Front airbags, side airbags, front and rear curtain airbags, front pelvic airbags.

Seat Belts:

3-point seat belts with pretensioners and load limiters, active head restraints.

Child Seat Anchors:

LATCH (Lower Anchors and Tethers for CHildren) system.

💡 Technology Features

Display System:

COMAND APS (optional, typically larger screen with navigation)

Audio System:

Standard AM/FM/CD/MP3 player, optional Harman Kardon surround sound.

Connectivity:

Bluetooth for hands-free calling and audio streaming (optional), SiriusXM satellite radio (subscription required).

Cruise Control:

Standard cruise control, optional DISTRONIC (adaptive cruise control).

Parking Assistance:

Optional rear-view camera, parking sensors (front and rear).

Lighting Technology:

Halogen or Bi-Xenon headlamps, LED daytime running lights (optional).

🔧 Maintenance

Oil Change Interval:

Typically every 10,000 miles or 1 year, under normal driving conditions (check specific manual for conditions).

Major Service Intervals:

Spark plugs around 100,000 miles, transmission fluid service (check manual), coolant replacement (check manual).

Engine Oil Specification:

Mobil 1 Synthetic ESP Formula 0W-40 or equivalent API SN/SM, ACEA A3/B4.

Engine Oil Capacity:

Approx. 8.5 quarts (with filter change).

Coolant Specification:

Mercedes-Benz specification 325.0 or 326.0 (antifreeze/coolant, blue or green).

Transmission Fluid Specification:

MB 236.14 (or similar approved fluid for 7G-TRONIC).

Common Issues:

M272 engine balance shaft issue (can affect older models but less prevalent in 2011, check for recalls/TSBs), air suspension compressor failure (if equipped), intake manifold runner flaps, transmission control module issues, oil cooler leaks.

Oil Filter Example:

e.g., Mahle OX 254D, Mann-Filter HU 718/5 y

Air Filter Example:

e.g., Mann-Filter C 24 120/2

📚 Vehicle History

Manufacturer Origin:

Germany

First Generation Debut:

1997 (W163)

Second Generation Debut:

2005 (W164), significant redesign from W163.

2011 Model Year Updates:

Minor styling updates, revised interior trim options, potential technology enhancements.

Manufacturing Location:

Tuscaloosa, Alabama, USA

🏆 Awards & Recognition

SUV Awards:

The M-Class has historically received various awards and positive reviews from automotive publications for its blend of luxury, comfort, and capability.