This manual covers the Still EK11 / EK12 Order Picker Forklift, an electric-powered industrial vehicle designed for efficient material handling. Engineered for reliability and performance, this model features a robust electric motor and a mechanical drive axle, ensuring dependable operation in demanding environments. Its steering system offers both mechanical and inductive guidance options, enhancing maneuverability and precision during operation. The EK11 / EK12 is built to support various operational needs, emphasizing durable construction and operational excellence. This Service Repair Workshop Manual provides comprehensive guidance for owners, amateur users, and professional technicians. It details essential maintenance procedures, including preventive measures aimed at avoiding premature failure and unnecessary repairs, ultimately saving time and money. The manual covers critical systems such as the electric motor, mechanical drive axle, steering, wheels and tires, brakes, and electrical systems. It also includes information on controls and offers comprehensive diagnostics and troubleshooting support to ensure the vehicle remains in optimal working condition.