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2002 Mercedes C-Class (W203) Service and Repair Manual

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🏷️ Basic Information Identification Make: Mercedes-Benz Model: C-Class Model Code: W203 Year: 2002 Generation Generation Code: Second Generation (W203) Generation Years: 2000-2007 Codes Chassis Designation: W203 👋 Introduction Market Position...
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2002 Mercedes C-Class (W203) Service and Repair Manual
🏷️ Basic Information
Identification
Make:
Mercedes-Benz
Model:
C-Class
Model Code:
W203
Year:
2002
Generation
Generation Code:
Second Generation (W203)
Generation Years:
2000-2007
Codes
Chassis Designation:
W203
👋 Introduction
Market Position
Class Segment:
Compact Executive Sedan/Coupe/Wagon
Target Market:
Premium compact car segment, competing with BMW 3 Series, Audi A4, Lexus IS.
Competitive Analysis
Key Competitors:
BMW 3 Series (E46), Audi A4 (B6), Lexus IS (XE10)
Key Features
Design Philosophy:
Modern, aerodynamic, and sophisticated design with signature Mercedes-Benz build quality.
Powertrain Options:
Range of inline-4 and V6 gasoline engines, plus diesel options in some markets.
Innovations:
Introduction of the modular MRA platform, advanced safety features, and improved interior comfort.
📋 Manual Details
Coverage Areas
Coverage Scope:
All Models & All Repairs A-Z
Coverage Type:
Vehicle Specific
Target Audience:
Dealership Technicians, Independent Repair Shops, Advanced DIYers
Page Count
Estimated Page Count:
1500+
Manual Type
Type:
Service and Repair Manual
Language
Language:
English
Format
Format:
Digital (PDF) - Searchable and Printable
📖 Manual Coverage
Systems Covered
Engine Mechanical:
Complete overhaul, timing, valve train, pistons, crankshaft, lubrication system, cooling system, engine management, emissions control.
Engine Electrical:
Ignition system, fuel injection system (EIS, ECU), starter, alternator, battery, wiring diagrams for engine components.
Transmission Manual:
Clutch, gearbox internal components, shifting mechanisms, maintenance, repair.
Transmission Automatic:
722.6 (5-Speed Automatic) - Overhaul, valve body, torque converter, electronic control, fluid and filter service.
Drivetrain:
Front-wheel drive system, driveshafts, CV joints, differentials (if applicable to specific models).
Suspension:
Front and rear suspension components, shock absorbers, struts, springs, control arms, bushings, alignment specifications.
Steering:
Power steering system, steering rack, column, tie rods, fluid specifications, repair procedures.
Brakes:
Front and rear brake systems (disc brakes), ABS, ESP, brake fluid specifications, rotor and pad replacement, caliper overhaul, bleeding procedures.
Electrical System:
Comprehensive wiring diagrams, fuse box locations and functions, lighting systems (headlights, taillights, interior), power windows, mirrors, seats, central locking.
Body And Interior:
Body panel removal and installation, door mechanisms, interior trim, seats, dashboard, climate control system, airbags, body repair.
HVAC:
Air conditioning system, heater core, blower motor, control modules, refrigerant specifications, service and repair.
Diagnostics:
On-board diagnostics (OBD-II), trouble codes (DTCs), diagnostic scan tool procedures, troubleshooting flowcharts.
Procedures Included
Maintenance Procedures:
Oil changes, filter replacements (oil, air, fuel, cabin), spark plug replacement, coolant flushes, brake fluid replacement, transmission fluid service.
Repair Procedures:
Component replacement (alternator, starter, water pump, fuel pump), suspension and steering component repair, brake caliper rebuild, exhaust system repair, bodywork.
Troubleshooting:
System-specific diagnostic trees and flowcharts for common and uncommon problems across all major vehicle systems.
Technical Specifications:
Torque specifications for fasteners, engine data, electrical component resistance values, fluid capacities, diagnostic parameter ranges.
Special Tools:
Identification and usage instructions for specialized Mercedes-Benz tools required for specific repairs.
Technical Depth
Depth Of Coverage:
Comprehensive, from basic maintenance to full engine and transmission rebuilds, including electrical diagnostics and body repair.
📊 Manual Specifications
File Format
Format:
PDF
Searchability:
Fully searchable by keywords and phrases.
Printability:
Printable pages for physical reference.
Print Quality
Image Clarity:
High-resolution diagrams, schematics, and photographs.
Binding Type
Binding:
N/A (Digital Format)
Paper Type
Paper Quality:
N/A (Digital Format)
⚙️ Engine Specifications
Primary Engine
Engine Code Example Gasoline 1:
M111 (2.0L Supercharged I4 - C200 Kompressor)
Engine Code Example Gasoline 2:
M112 (2.6L V6 - C240, 3.2L V6 - C320)
Engine Code Example Diesel:
OM611 (2.1L CDI I4 - C200 CDI, C220 CDI)
Performance
Horsepower Range:
115 hp to 215 hp (depending on engine variant)
Torque Range:
200 Nm to 310 Nm (depending on engine variant)
Fuel System
Fuel Delivery Gasoline:
Multi-point fuel injection (MPI) or Electronic Fuel Injection (EFI) with Sequential Fuel Injection (SFI).
Fuel Delivery Diesel:
Common Rail Direct Injection (CDI).
Maintenance
Oil Type Recommendation:
MB 229.5 / 229.51 (e.g., Mobil 1 0W-40, Castrol Edge 0W-40)
Oil Capacity Example:
Approx. 5.5 - 6.5 liters (depending on engine)
🔧 Transmission
Standard
Standard Transmission Type:
5-Speed Manual (rare on US models)
Optional
Optional Transmission Type:
5-Speed Automatic (722.6 - NAG)
Features
Automatic Features:
TouchShift (manual shifting mode), electronically controlled.
Maintenance
Automatic Transmission Fluid Type:
MB 236.14 (ATF 722.6, e.g., Pentosin ATF1)
Automatic Transmission Fluid Capacity:
Approx. 7-8 liters for complete service.
📐 Dimensions
Exterior
Length Sedan:
Approx. 4526 mm (178.2 in)
Width Sedan:
Approx. 1728 mm (68.0 in)
Height Sedan:
Approx. 1407 mm (55.4 in)
Wheelbase:
Approx. 2715 mm (106.9 in)
Weights
Curb Weight Range:
Approx. 1400 - 1550 kg (3086 - 3417 lbs)
🛡️ Safety Features
Ratings
NHTSA Front Impact Rating:
5-Star (for models tested)
IIHS Top Safety Pick:
Good (for models tested)
Active Features
Stability Control:
Standard ESP (Electronic Stability Program)
Braking Features:
ABS (Anti-lock Braking System), Brake Assist (BAS)
Passive Features
Airbags:
Front airbags, side airbags, front and rear head curtain airbags (optional).
Seat Technology:
Pretensioner seatbelts, active headrests (optional).
💡 Technology Features
Infotainment
Infotainment System:
COMAND (Cockpit Management and Navigation) or Audio 20 options.
Navigation:
Optional integrated GPS navigation system with CD-ROM maps.
Audio Features:
AM/FM radio, CD player, optional CD changer, cassette player (early models).
Driver Assistance
Cruise Control:
Standard Cruise Control with Speedtronic speed limiter.
Parking Assistance:
Optional Parktronic parking sensors (front and rear).
Connectivity
Phone Integration:
Optional UHI (Universal Hands-free Interface) for Bluetooth or cradle phone integration.
🔧 Maintenance
Service Intervals
Oil Change Interval:
Variable (Assyst system), typically 10,000 - 15,000 miles or 1 year, whichever comes first.
Major Service Interval:
Service B (approx. 20,000-26,000 miles or 2 years) includes checks of suspension, brakes, fluid levels, filters, etc.
Fluid Specifications
Coolant Type:
MB 325.0 / 326.0 (Glysantin G48 Blue/Green Ethylene Glycol)
Brake Fluid Type:
DOT 4 Plus (or MB Spec 331.0)
Power Steering Fluid Type:
Pentosin CHF 11S (Green) or equivalent MB specification.
Known Issues
Common Problem 1:
Mass Air Flow (MAF) sensor failures leading to rough idle or stalling.
Common Problem 2:
Front SAM (Signal Acquisition Module) water ingress causing electrical issues.
Common Problem 3:
Cracked plastic intake manifolds on some V6 engines.
Common Problem 4:
Failure of the secondary air injection pump and system on some gasoline engines.
Common Problem 5:
Oil cooler seal leaks on M112 and M111 engines.
📚 Vehicle History
Brand Heritage
Brand Legacy:
Mercedes-Benz, founded in 1926, renowned for luxury, engineering, and safety.
Model Evolution
W203 Introduction:
Introduced in 1997 in Europe and 2000 in North America as the successor to the W202 C-Class.
W203 Facelift:
Facelift occurred for the 2005 model year, with updated styling and technology.
Production
Manufacturing Locations:
Bremen, Germany; Rastatt, Germany; Tuscaloosa, Alabama, USA.
🏆 Awards & Recognition
Recognitions
Award Example 1:
Ward's 10 Best Engines list (for certain engine variants, e.g., C320 V6).
Award Example 2:
Automobile Magazine All-Stars (for C-Class models).
Ratings
Consumer Reports Reliability:
Generally average to above average reliability, with specific model years and engines showing variations.
Certifications
Certification Standard:
Adherence to Mercedes-Benz's stringent internal quality and safety standards.
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