Segment:
Full-size Minivan
Target Audience:
Families, commercial users requiring versatile people and cargo transport
Competitors:
Dodge Grand Caravan, Toyota Sienna, Honda Odyssey, Ford Windstar, Mercury Monterey
Features:
Spacious interior, flexible seating arrangements (Stow 'n Go optional on later models, but seating flexibility a hallmark), comfortable ride, robust V6 engines
Powertrain:
Engine (3.3L, 3.8L V6), Transmission (4-speed automatic AW450-43LE/42LE variants), Drivetrain
Chassis:
Suspension (front/rear), Steering, Brakes (ABS, front/rear components)
Electrical:
Wiring diagrams, lighting, power windows/locks, HVAC controls, instrument cluster, audio system, security system
Body:
Interior trim, exterior panels, doors, glass, body hardware, HVAC system components
Diagnostics:
Diagnostic Trouble Codes (DTCs), testing procedures for all major systems
Maintenance:
Scheduled maintenance, fluid changes, filter replacements, lubrication
Engine Repair:
Engine removal/installation, cylinder head service, piston/ring replacement, timing belt/chain (if applicable), cooling system repair
Transmission Repair:
Transmission fluid and filter changes, torque converter service, internal transmission component repair and replacement
Brake Repair:
Brake pad/shoe replacement, rotor/drum service, caliper/wheel cylinder repair, brake line replacement, ABS system diagnosis and repair
Electrical Diagnostics:
Troubleshooting electrical faults, testing sensors, actuators, and control modules, wiring harness repair
Suspension Steering:
Component replacement (shocks, struts, ball joints, tie rods), alignment specifications
HVAC System:
Component testing and replacement (compressor, evaporator, condenser, blower motor), refrigerant service
Depth:
In-depth diagnostic procedures, component-level repair, complete overhaul instructions
Diagnostics Level:
Advanced diagnostics including on-board diagnostics (OBD-II) interpretation and troubleshooting
Wiring Diagrams:
Detailed, color-coded wiring diagrams for all electrical systems
Engine 1 Displacement:
3.3 Liters (3301 cc)
Engine 1 Configuration:
3.3L V6 (24 valves, OHV)
Engine 1 Fuel Delivery:
Sequential Multi-Port Fuel Injection (MPI)
Engine 1 Horsepower:
158 hp @ 4700 rpm (approx.)
Engine 1 Torque:
190 lb-ft @ 3400 rpm (approx.)
Engine 2 Displacement:
3.8 Liters (3778 cc)
Engine 2 Configuration:
3.8L V6 (24 valves, OHV)
Engine 2 Fuel Delivery:
Sequential Multi-Port Fuel Injection (MPI)
Engine 2 Horsepower:
180 hp @ 4500 rpm (approx.)
Engine 2 Torque:
230 lb-ft @ 3400 rpm (approx.)
Fuel Type:
Unleaded gasoline
Fuel Tank Capacity:
20.0 gallons (75.7 L)
Length:
196.7 inches (4996 mm)
Width:
79.5 inches (2019 mm)
Height:
68.1 inches (1730 mm)
Wheelbase:
121.1 inches (3076 mm)
Cargo Volume Behind 3Rd Row:
Approx. 20.0 cu ft
Cargo Volume Behind 2Nd Row:
Approx. 80.0 cu ft
Cargo Volume Max:
Approx. 140.0 cu ft
Curb Weight:
4,000 - 4,200 lbs (approx.)
Gross Vehicle Weight Rating:
5,500 - 5,800 lbs (approx.)
NHTSA Front Impact:
4-star driver, 4-star passenger (for 2003 model year)
NHTSA Side Impact:
4-star front, 4-star rear (for 2003 model year)
ABS:
Standard Anti-lock Braking System (ABS)
Traction Control:
Optional Traction Control System
Airbags:
Driver and front passenger airbags, optional side airbags
Seatbelts:
3-point seat belts in all seating positions, pretensioners for front seats
Audio System:
Factory AM/FM stereo with cassette and CD player options, optional Infinity premium audio system.
Rear Entertainment:
Optional rear-seat entertainment system (VHS or DVD player with screens) available on higher trims.
Cruise Control:
Standard on most trims
Parking Assist:
Optional rear parking assist sensors available on some models.
Telematics:
No integrated telematics like Uconnect at this model year.
Oil Change Interval:
Every 3,000-5,000 miles (7,500-12,000 km) or 6 months, whichever comes first, depending on driving conditions.
Transmission Service Interval:
Every 30,000-60,000 miles (48,000-96,000 km) for fluid and filter change.
Coolant Flush Interval:
Every 30,000-50,000 miles (48,000-80,000 km) or 3-5 years.
Spark Plug Replacement:
100,000 miles (160,000 km) for platinum-tipped spark plugs.
Engine Oil Type:
SAE 5W-30 (preferred) or SAE 10W-30, API certified.
Engine Oil Capacity:
Approx. 3.8 US quarts (3.6 L) with filter for 3.3L; Approx. 4.0 US quarts (3.8 L) with filter for 3.8L.
Power Steering Fluid:
Chrysler Mopar Power Steering Fluid or ATF+4.
Common Problems:
Transmission solenoid pack failure (leading to shifting issues), rear heat exchanger leaks (HVAC system), power steering pump leaks, occasional window regulator failures, interior trim wear.
Engine Performance:
The 3.3L and 3.8L OHV V6 engines are generally reliable but can experience issues with intake manifold gaskets, cooling system components, and occasional head gasket failures under severe use.
Heritage:
Chrysler has a long history of producing minivans, essentially pioneering the segment with the original Dodge Caravan/Plymouth Voyager in the mid-1980s. The Chrysler Voyager brand was positioned as a more upscale or refined version.
Generation:
Third generation (NS), launched for the 1996 model year, with a significant refresh for 2001.
2003 Updates:
The 2003 model year continued the refinements from the 2001 refresh, offering updated styling, improved interior materials, and new optional features. This was part of the final production cycle before the next generation.
Assembly Location:
Windsor Assembly Plant, Windsor, Ontario, Canada
Production Years:
1996-2003 (NS platform for Chrysler Voyager)
