Target Audience:
Harley-Davidson owners performing their own maintenance and repairs, independent motorcycle repair shops, enthusiasts
Value Proposition:
Empowers users with the official-level technical information needed to maintain, diagnose, and repair their 2011 Softail motorcycle, saving time and money.
Manual Superiority:
Provides the depth and specificity of manufacturer-issued service information, often surpassing generic aftermarket manuals.
Diagrams And Illustrations:
Extensive use of exploded view diagrams, schematics, and step-by-step illustrations for clarity.
Diagnostic Tools:
Guidance on using Harley-Davidson's diagnostic tools (e.g., H-D Digi-Tech) and interpreting diagnostic trouble codes (DTCs).
Overall Scope:
Complete Workshop Service Repair
Vehicle Specific Models:
FLST (Heritage Softail), FXST (Softail Standard, Softail Custom - depending on specific sub-models) variants of the 2011 Softail platform
Estimated Pages:
High volume, typically 500+ pages for a complete service manual
Type:
Workshop Service and Repair Manual
Primary Language:
English
Delivery Format:
Downloadable PDF
Powertrain:
Engine, Fuel System, Ignition System, Exhaust System, Transmission, Clutch, Final Drive
Chassis:
Frame, Suspension (Front and Rear), Steering, Wheels, Tires, Brakes (Front and Rear), Swingarm
Electrical:
Battery, Charging System, Starting System, Lighting, Instrumentation, Ignition, EFI Control Module, Sensors, Wiring Diagrams, Security System
Bodywork And Fittings:
Body Panels, Fenders, Seat, Handlebars, Controls, Footrests, Luggage Rack, Fairings (if applicable)
Maintenance:
Scheduled Maintenance, Oil Changes, Filter Replacements, Chain/Belt Adjustment, Brake Pad Replacement, Spark Plug Service, Battery Care
Troubleshooting:
Diagnostic Procedures for Engine, Electrical, and Mechanical Issues, Fault Code Interpretation
Repair:
Engine Overhaul, Transmission Rebuild, Suspension Overhaul, Brake System Repair, Electrical Component Replacement, Fuel System Servicing
Special Tools:
Identification and usage of specialized Harley-Davidson tools required for specific procedures
Disassembly And Assembly:
Step-by-step instructions for component removal, inspection, repair, and reinstallation
Depth:
Comprehensive, from basic inspections to full engine and transmission rebuilds. Includes detailed torque specifications, clearances, and diagnostic flowcharts.
File Type:
PDF (Portable Document Format)
Searchability:
Typically text-searchable, allowing for quick location of specific information
Readability:
High-resolution digital scans ensuring clear text and diagrams for printing or on-screen viewing
Binding Style:
N/A (Downloadable digital format)
Paper Quality:
N/A (Downloadable digital format)
Engine Family:
Twin Cam 96 / Twin Cam 103 (depending on specific FLST/FXST variant)
Engine Displacement:
96 cubic inches (approx. 1584cc) or 103 cubic inches (approx. 1690cc)
Engine Configuration:
Air-cooled, 45-degree V-twin
Bore X Stroke:
Twin Cam 96: 3.75 in. x 4.38 in. (95.25 mm x 111.25 mm); Twin Cam 103: 3.875 in. x 4.38 in. (98.4 mm x 111.25 mm)
Valve Train:
Overhead valves (OHV), pushrod actuated, two valves per cylinder
Horsepower:
Approximately 70-80 HP (varies by engine and tuning)
Torque:
Approximately 90-100 lb-ft (varies by engine and tuning)
Fuel Delivery:
Electronic Sequential Port Fuel Injection (ESPFI)
Fuel Type:
Unleaded premium gasoline, 91 octane or higher recommended
Oil Capacity With Filter:
Approx. 4.0 US quarts (3.8 L)
Oil Type Recommendation:
Harley-Davidson Genuine Motor Oil or equivalent SAE 20W-50 V-Twin specific motorcycle oil
Type:
6-speed Cruise Drive Manual Transmission
Gear Ratios:
1st: 9.312, 2nd: 6.420, 3rd: 4.768, 4th: 3.798, 5th: 3.231, 6th: 2.790 (Typical values, consult manual for exact ratios)
Type:
N/A (Standard 6-speed for this platform)
Clutch Type:
Hydraulic actuated, multi-plate wet clutch
Final Drive:
Belt drive (specific belt width and tensioning procedures covered)
Transmission Fluid Type:
Harley-Davidson Formula + Transmission/Primary Chaincase Lubricant or equivalent (e.g., SAE 80W-90 GL-4)
Transmission Fluid Capacity:
Approx. 1.0 US quart (0.95 L)
Wheelbase:
Approx. 66.5 inches (1689 mm) (varies by FLST/FXST model)
Seat Height Laden:
Approx. 26.0 inches (660 mm) (varies by model and suspension adjustment)
Ground Clearance:
Approx. 4.8 inches (122 mm) (varies by model)
Dry Weight:
Approx. 640 - 670 lbs (290 - 304 kg) (varies by model)
Gross Vehicle Weight Rating Gvwr:
Approx. 1030 lbs (467 kg)
Fuel Capacity:
5.0 US gallons (18.9 L)
Crash Safety:
Motorcycles are not subjected to traditional automotive crash ratings. Safety relies on rider skill and adherence to maintenance.
Braking System:
Hydraulic disc brakes front and rear. ABS (Anti-lock Braking System) may be optional or standard depending on the specific FLST/FXST sub-model.
Lighting:
Halogen headlight, LED taillight and stoplight, turn signals. Emphasis on visibility.
Security:
Factory-installed H-D Smart Security System with immobilizer and siren available on certain models.
Audio System:
Some Softail models might have optional or dealer-installed audio systems. Factory systems typically include AM/FM radio, CD player, and auxiliary input. Many 2011 models relied on aftermarket solutions.
ABS:
Anti-lock Braking System (ABS) was an available option on many 2011 Softail models, particularly on the FLSTC Heritage Softail Classic.
Diagnostics:
ECU (Engine Control Unit) manages engine performance, fuel injection, and ignition timing. Diagnostic trouble codes (DTCs) can be read via specific tools or methods outlined in the manual.
Gauge Cluster:
Analog speedometer, tachometer (optional on some models), fuel gauge, voltmeter, oil pressure light, and various indicator lamps.
First Service:
Typically at 1,000 miles (1,600 km) or 6 months, whichever comes first. Includes engine oil and filter change, belt tension check, and general inspection.
Subsequent Services:
Recommended every 5,000 miles (8,000 km) or 12 months for routine checks, fluid changes, and filter replacements. More detailed inspections at higher mileage intervals.
Primary Chaincase Lubricant:
Harley-Davidson Formula + Transmission/Primary Chaincase Lubricant or equivalent SAE 80W-90 GL-4.
Engine Oil Type:
Harley-Davidson Genuine Motor Oil or equivalent SAE 20W-50 V-Twin specific motorcycle oil.
Brake Fluid Type:
DOT 4 (refer to manual for specific recommendations for ABS systems if equipped).
Fork Oil Type:
Specific weight and type of fork oil as per manual (e.g., Harley-Davidson Type E or H Fork Oil).
Potential Wear Items:
Clutch plates, primary chain tensioner (hydraulic tensioner is an upgrade over older spring-loaded), wheel bearings, brake pads.
Common Checks:
Regular inspection of the belt for wear and proper tensioning, checking for oil leaks, and ensuring all electrical connections are clean and tight.
Founding:
Harley-Davidson Motor Company founded in 1903, Milwaukee, Wisconsin.
Iconic Status:
Long-standing reputation for building cruisers, touring bikes, and custom motorcycles with a distinctive American identity.
Softail Introduction:
The Softail platform, characterized by its hidden rear shock absorbers that mimic the appearance of a hardtail frame, was introduced in 1983.
2011 Platform Updates:
The 2011 Softail models featured the Twin Cam 96 or optional Twin Cam 103 engine, updated styling, and refinements in suspension and ergonomics.
Manufacturing Location:
Primarily manufactured in the United States (e.g., York, Pennsylvania; Milwaukee, Wisconsin).
