Market Segment:
Cruiser motorcycle, popular in the premium segment for its iconic styling, V-twin engine, and customizability.
Competitors:
Competes with other large-displacement V-twin cruisers from brands like Indian Motorcycles, Victory Motorcycles (discontinued), and sometimes Japanese manufacturers in the cruiser segment (e.g., Yamaha V-Star, Honda Shadow - though typically smaller displacement).
Styling:
Classic Harley-Davidson cruiser aesthetics, low-slung profile, ample chrome (depending on trim), iconic teardrop fuel tank, large fenders.
Powertrain Philosophy:
Emphasis on torque delivery from the large displacement V-twin engine, characterized by its distinct rumble and character.
Models Covered:
All 2011 Harley-Davidson Softail models, including but not limited to: Fat Boy (FLSTF), Softail Deluxe (FLSTN), Heritage Softail Classic (FLSTC), Blackline (FXS), Cross Bones (FLSTSB), Rocker C (FXCWC), Fat Bob (FXDF), Night Train (FXSTB - if applicable for 2011 variant), Standard (FXST).
Engines Covered:
All 2011 Softail engine variants, primarily Twin Cam 96 (1584cc) and potentially Twin Cam 103 (1690cc) if offered in specific 2011 Softail trims.
Estimated Page Count:
Approximately 800-1000 pages (typical for a comprehensive workshop manual of this era and scope).
Type:
Workshop Repair Service Manual
Powertrain:
Engine (Twin Cam 96/103), transmission (5-speed Cruise Drive), clutch, final drive (belt).
Chassis:
Frame, suspension (front fork, rear shock absorbers), steering, wheels, tires, brakes (front and rear disc).
Electrical System:
Ignition, starting system, charging system, lighting, instrumentation, EFI system (fuel injection), diagnostics, wiring diagrams.
Bodywork And Trim:
Fenders, fuel tank, seat, handlebars, mirrors, exhaust system, body panels, and related components.
Maintenance:
Scheduled maintenance, oil changes, filter replacements, lubrication, brake service, tire rotation, drive belt adjustment.
Repair:
Engine overhaul, transmission rebuild, suspension repair, brake caliper replacement, electrical component troubleshooting and repair, fuel system diagnostics and repair.
Troubleshooting:
Diagnostic procedures for common and complex issues, fault code interpretation, symptom-based troubleshooting guides.
Depth:
Comprehensive from basic owner maintenance to full engine and transmission rebuilds, including detailed torque specifications, clearances, and diagnostic procedures.
Engine Type:
Air-cooled, Twin Cam 96 V-twin (EFI)
Displacement:
96 cubic inches (1584cc)
Bore X Stroke:
3.75 in. x 4.38 in. (95.25 mm x 111.25 mm)
Fuel System:
Electronic Sequential Port Fuel Injection (ESPFI)
Torque Nm:
Approx. 125 Nm (92 ft-lbs) @ 3200 RPM (for Twin Cam 96)
Horsepower Hp:
Approx. 70-75 HP (estimated, official figures often not published for HP)
Engine Type Optional:
Air-cooled, Twin Cam 103 V-twin (EFI)
Displacement Optional:
103 cubic inches (1690cc)
Torque Nm Optional:
Approx. 135 Nm (100 ft-lbs) @ 3200 RPM (for Twin Cam 103)
Type:
6-speed Cruise Drive
Gear Ratios:
1st: 9.312, 2nd: 6.953, 3rd: 5.282, 4th: 4.417, 5th: 3.791, 6th: 3.300 (Typical ratios for 6-speed Cruise Drive)
Clutch Type:
Clutch, 9-plate, wet, non-<bos>
Final Drive:
Belt, 25mm wide, 140T
Transmission Fluid Capacity:
Approx. 2.8 L (3.0 US qt.)
Transmission Fluid Type:
Harley-Davidson Formula+ Transmission and Primary Chaincase Lubricant (or equivalent SAE 50W)
Length Mm:
Approx. 2350 mm (92.5 in.) depending on model
Seat Height Mm:
Approx. 640-680 mm (25.2-26.8 in.) depending on model
Ground Clearance Mm:
Approx. 100-120 mm (4.0-4.7 in.) depending on model
Dry Weight Kg:
Approx. 290-310 kg (640-685 lbs) depending on model
Gvwr Kg:
Approx. 500-530 kg (1100-1170 lbs) depending on model
Fuel Capacity Liters:
Approx. 18.9 L (5.0 US gal.)
Front Tire Size:
Typically 130/90B16 or 150/80B16 depending on model
Rear Tire Size:
Typically 150/80B16 or 180/65B16 depending on model
Wheel Bolt Pattern:
N/A (cast or spoke wheels, hub mounting)
Crash Test Ratings:
Motorcycles are generally not subjected to standardized crash test ratings like automobiles. Safety relies on rider skill and adherence to maintenance.
Braking System:
Dual-piston caliper front and rear disc brakes with hydraulic actuation. ABS was optional on some models in 2011.
Lighting:
Halogen headlamp, LED tail lamp and stop lamp, bullet-style turn signals.
Chassis Design:
Steel frame and swingarm designed for stability and rider feedback.
Audio System:
Optional audio systems were available, often with handlebar-mounted controls. AM/FM radio, CD player (on some models).
Display:
Analog speedometer and tachometer, with integrated digital display for odometer, trip meter, gear indication, and fuel level.
ABS Availability:
Anti-lock Braking System (ABS) was an optional feature on many 2011 Softail models.
Cruise Control:
Electronic cruise control was available as an option on many 2011 Softail models.
Diagnostic Port:
On-board diagnostics with a diagnostic port (usually under the seat or near the battery) for connecting diagnostic tools to read fault codes and perform system checks.
First Service Km Miles:
1,000 miles (1,600 km) or 1 month.
Subsequent Service Km Miles:
Every 5,000 miles (8,000 km) or 6 months for most regular services.
Engine Oil Change Interval:
Every 5,000 miles (8,000 km) or 6 months.
Drive Belt Inspection Interval:
Every 5,000 miles (8,000 km) or 6 months for tension and alignment.
Engine Oil Type:
Harley-Davidson V-Twin 20W-50 Synthetic Motorcycle Oil (or equivalent full synthetic 20W-50 motorcycle oil).
Engine Oil Capacity:
Approx. 3.7 L (4.0 US qt.) with filter change.
Primary Chaincase Fluid Type:
Harley-Davidson Formula+ Transmission and Primary Chaincase Lubricant (or equivalent SAE 50W).
Primary Chaincase Fluid Capacity:
Approx. 1.0 L (1.1 US qt.)
Common Wear Items:
Drive belt wear, brake pad wear, primary chain tensioner wear (especially on earlier Twin Cam models, though improved by 2011), fork seal leaks.
Electrical Potential Issues:
Occasional issues with starter solenoids, battery charging systems, or sensor failures can occur with age.
Importance Of Diagnostics:
Utilizing the manual for diagnostic codes and procedures is crucial for efficient troubleshooting of EFI system issues.
Brand Identity:
Iconic American motorcycle manufacturer known for its V-twin engines, cruiser styling, and a strong rider community.
Softail Origin:
The Softail platform, characterized by its hidden rear suspension, was introduced in 1983, designed to mimic the look of a hardtail frame while providing rider comfort.
2011 Updates:
The 2011 Softail lineup largely carried over the successful Twin Cam platform, with minor updates to styling, features, and potential availability of the Twin Cam 103 engine in select models.
Manufacturing Location:
United States (primary assembly)
Brand Recognition:
Harley-Davidson consistently ranks high in customer satisfaction and brand loyalty surveys within the motorcycle industry.
Customer Satisfaction:
Generally high customer satisfaction for the Softail platform, often cited for its ride comfort, classic styling, and powerful engine.
Emission Standards:
Meets EPA and California Air Resources Board (CARB) emission standards for the model year.