🏷️ Basic Information

Make:

Mercedes-Benz

Model:

E-Class

Model Variant:

E350 4MATIC

Year:

2011

Chassis Code:

W212

Engine Code:

M272 (typically for E350 of this era, though M276 started appearing later)

Drivetrain Code:

4MATIC

👋 Introduction

Segment:

Executive Mid-size Sedan

Brand Perception:

Luxury, comfort, safety, advanced engineering.

Key Competitors:

BMW 5 Series, Audi A6, Lexus GS, Cadillac CTS, Lincoln MKS.

Design Philosophy:

Refined, elegant, and aerodynamic styling, continuing Mercedes-Benz's design language.

Technology Integration:

Focus on driver assistance systems, advanced infotainment, and comfort features.

📋 Manual Details

Primary Coverage:

Owner's Manual

Included Sections:

Introduction, Instrument Cluster, Entertainment Systems, Climate Controls, Lights, Driver Controls, Locks and Security, Seating and Safety Restraints, Driving, Customer Assistance, Reporting Safety Defects (U.S. Only), Cleaning, Maintenance and Specifications, Engine Compartment, Engine Oil, Battery, Fuel Information, Air Filter(s), Part Numbers, Refill Capacities, Lubricant Specifications, Accessories, Service Information and Specifications, Maintenance Information and Specifications.

Estimated Page Count:

200-300 (typical for factory owner's manuals of this period)

Type:

Owner's Manual

Language:

English

Format:

Digital PDF

📖 Manual Coverage

Infotainment:

COMAND system, audio controls, navigation (if equipped), Bluetooth connectivity, media interface.

Climate Control:

Automatic climate control operation, air recirculation, temperature settings, defrost functions.

Lighting:

Headlight operation (automatic, manual), fog lights, interior lighting, ambient lighting.

Driver Controls:

Steering wheel controls, cruise control, seat adjustments, mirror adjustments, parking brake.

Locks Security:

Keyless-Go (if equipped), central locking, alarm system, remote key operation, child safety locks.

Safety Restraints:

Airbag system operation and locations, seat belt usage and adjustment, child seat installation (ISOFIX/LATCH).

Instrument Cluster:

Indicator lamps, warning lights, fuel gauge, speedometer, tachometer, trip computer operation.

Engine Compartment:

Identification of major components, fluid level checks (oil, coolant, brake fluid, windshield washer fluid).

Basic Maintenance:

Checking fluid levels, tire pressure checks, basic cleaning procedures.

Refueling:

Correct fuel type, fuel capacity, operating the fuel filler flap.

Tire Changing:

Location of spare tire/repair kit, jack points, lug nut torque specifications.

Jump Starting:

Correct procedure for jump starting the vehicle, battery terminal locations.

Fuse Replacement:

Location of fuse boxes, identification of fuse amperage and function.

Depth:

Owner-level operation and basic maintenance. Does not cover in-depth repair or diagnostics.

📊 Manual Specifications

Type:

PDF

Searchability:

Likely searchable text content, assuming factory OCR quality.

Quality:

Digital PDF, quality depends on original source scan/creation. Typically high for Mercedes-Benz.

Type:

N/A (Digital)

Type:

N/A (Digital)

⚙️ Engine Specifications

Engine Type:

3.5L V6 Naturally Aspirated

Engine Code Common:

M272.9XX (e.g., M272.964)

Horsepower:

268 hp @ 6000 rpm

Torque:

258 lb-ft @ 2400-5000 rpm

Injection Type:

Sequential Multi-Port Fuel Injection (MPI)

Fuel Type Recommended:

Premium Unleaded Gasoline (91 octane or higher)

Engine Oil Capacity:

Approx. 8.0 liters (8.5 US quarts)

Engine Oil Specification:

MB 229.5 (e.g., Mobil 1 0W-40, Castrol EDGE Professional A3 0W-30)

Air Filter Part Number:

Commonly A2720900000 or equivalent

Battery Type:

Group 49/H8, AGM recommended for vehicles with start-stop functionality (if equipped)

🔧 Transmission

Transmission Type:

7-speed Automatic Transmission (7G-TRONIC PLUS)

Drivetrain:

4MATIC All-Wheel Drive

Driving Modes:

Comfort (C), Sport (S)

Fluid Specification:

MB 236.14 (e.g., Mercedes-Benz ATF)

📐 Dimensions

Length:

Approx. 193.7 inches (4919 mm)

Width:

Approx. 73.1 inches (1857 mm)

Height:

Approx. 57.8 inches (1468 mm)

Curb Weight:

Approx. 3900-4100 lbs (1770-1860 kg), varies by options

Wheelbase:

Approx. 115.7 inches (2940 mm)

Trunk Capacity:

Approx. 15.9 cubic feet (450 liters)

🛡️ Safety Features

NHTSA Overall Rating:

5-Star (Common for the model, check specific year reports)

IIHS Top Safety Pick:

Yes (Common for the model, check specific year reports)

Stability Control:

Electronic Stability Program (ESP)

Braking:

Anti-lock Braking System (ABS), Brake Assist (BAS)

Airbags:

Front, side, curtain airbags, driver's knee airbag.

Seatbelts:

Pre-tensioning seat belts with force limiters.

Adaptive Headlights:

Optional (Bi-Xenon with Active Curve Illumination)

Blind Spot Monitoring:

Optional (Blind Spot Assist)

Lane Keeping:

Optional (Lane Keeping Assist)

💡 Technology Features

System Name:

COMAND APS (Cockpit Management and Navigation)

Display:

Central 7-inch color display, typically non-touchscreen.

Connectivity:

Bluetooth for hands-free calling and audio streaming, optional Media Interface for iPod/USB connection.

Adaptive Cruise Control:

Optional DISTRONIC PLUS (adaptive cruise control with radar-based distance keeping).

Parking Assistance:

Optional PARKTRONIC (parking sensors) and REARVIEW CAMERA.

Night Vision:

Optional Night View Assist PLUS.

Keyless Entry Start:

Optional KEYLESS-GO.

Interior Lighting:

Adjustable ambient lighting, illuminated door sills.

🔧 Maintenance

Oil Change Interval:

Variable, typically based on Mercedes-Benz Flexible Service System (FSS), often around 10,000-15,000 miles or 1 year.

Major Service Interval:

Indications usually appear on the instrument cluster (e.g., Service A, Service B), typically occurring every 20,000-30,000 miles or at 2-year intervals, depending on the specific service.

Coolant Specification:

MB 325.0 or MB 326.0 (typically blue or pink coolant, consult manual for exact type)

Brake Fluid Specification:

DOT 4 Plus (MB Spec 331.0)

Windshield Washer Fluid:

Recommended washer fluid concentrate or ready-to-use fluid, often with antifreeze properties for colder climates.

Common Wear Items:

Serpentine belt, tensioner, idler pulleys, spark plugs, ignition coils, engine mounts, control arms, sway bar links.

Potential M272 Engine Issues:

While the M272 has had some known issues with plastic intake manifold flaps and cam adjusters (particularly in earlier iterations), by 2011 many of these were either addressed by Mercedes or the affected components had been replaced.

4Matic System:

Regular transfer case and differential fluid changes are recommended, though often not explicitly detailed as frequent in owner's manuals.

📚 Vehicle History

Heritage Context:

Mercedes-Benz has a long-standing history of producing luxurious and technologically advanced vehicles, particularly in the executive sedan segment with the E-Class lineage.

Chassis Generation:

W212 generation, introduced for the 2010 model year, marked a significant redesign from its predecessor (W211) with a more distinctive and aggressive styling, including the quad headlamp design being replaced by a more integrated look.

Production Years For W212:

2010-2016

Manufacturing Locations:

Primary assembly in Sindelfingen, Germany, with some models potentially assembled in other Mercedes-Benz facilities globally.

🏆 Awards & Recognition

IIHS Recognition:

Consistently awarded as an IIHS Top Safety Pick during its generation.

Consumer Reports Ratings:

Generally received good to very good ratings for reliability and owner satisfaction, though specific model year ratings can vary.