🏷️ Basic Information

Make:

Mercedes-Benz

Model:

GLK350

Year:

2011

Chassis Code:

X204

Engine Code:

M272 (for US market variants)

👋 Introduction

Market Position:

Compact luxury SUV, positioned as a stylish and practical entry-level option in the Mercedes-Benz SUV lineup, competing with vehicles like the BMW X3 and Audi Q5.

Competitive Analysis:

The 2011 GLK350 offered a blend of Mercedes-Benz's renowned build quality, safety, and luxury features in a more compact and affordable package than its larger siblings. It appealed to buyers seeking SUV versatility with a strong brand image and refined driving dynamics.

Key Features:

Distinctive boxy styling, standard 4MATIC all-wheel drive (in many markets), powerful V6 engine, advanced safety systems, and a well-appointed interior.

📋 Manual Details

Coverage Areas:

Full vehicle repair and service

Page Count:

N/A (Software based, dynamic content)

Manual Type:

Service and Repair Manual Software

Language:

English

Format:

Software (likely executable or accessible via web portal)

📖 Manual Coverage

Systems Covered:

Engine mechanical, Engine electrical, Fuel system, Ignition system, Cooling system, Lubrication system, Exhaust system, Transmission (automatic), Drivetrain, Suspension (front and rear), Steering, Brakes (ABS, ESP), Electrical system, Body electrical, HVAC system, Infotainment system, SRS (airbag) system, Chassis and body, Diagnostic trouble codes (DTCs)

Procedures Included:

Routine maintenance, Scheduled maintenance, Component diagnostics, Troubleshooting, Component removal and installation, Repair procedures, Wiring diagrams, Torque specifications, Fluid capacities and specifications, Special tool recommendations, Alignment procedures, System testing

Technical Depth:

Comprehensive, covering from basic maintenance to complex repairs and diagnostics, suitable for professional technicians and advanced DIY enthusiasts

📊 Manual Specifications

File Format:

Proprietary software application (specific format not disclosed, likely Windows executable or web-based)

Print Quality:

N/A (Digital content, printable sections may vary in quality)

Binding Type:

N/A (Digital)

Paper Type:

N/A (Digital)

⚙️ Engine Specifications

Primary Engine:

3.5L V6 (M272)

Horsepower:

268 hp @ 6000 rpm

Torque:

258 lb-ft @ 2400-5000 rpm

Fuel System:

Electronic Fuel Injection (EFI)

Engine Configuration:

SOHC (Single Overhead Camshaft) per bank, 24 valves total

Bore X Stroke:

3.62 in x 3.18 in (92 mm x 81.1 mm)

Compression Ratio:

10.7:1

Ignition System:

Electronic ignition with coil-on-plug

🔧 Transmission

Standard Transmission:

7-speed automatic (7G-TRONIC)

Optional Transmission:

N/A (7-speed automatic was standard on most markets)

Features:

Tiptronic manual shifting capability, adaptive shifting logic

Transmission Fluid Type:

MB 236.14 (e.g., Mercedes-Benz ATF 4-Matic)

Transmission Fluid Capacity:

Approximately 9.5 Liters (2.5 US Gallons) for complete drain and refill

📐 Dimensions

Length:

177.7 inches (4516 mm)

Width:

73.6 inches (1869 mm)

Height:

64.7 inches (1645 mm)

Wheelbase:

108.5 inches (2754 mm)

Ground Clearance:

Approx. 8.3 inches (211 mm)

Curb Weight:

Approx. 4,000 - 4,200 lbs (1814 - 1905 kg) depending on configuration

Gross Vehicle Weight Rating:

Approx. 5,500 lbs (2495 kg)

Cargo Volume Behind Rear Seat:

Approx. 20.5 cu ft (580 Liters)

Cargo Volume With Rear Seat Folded:

Approx. 54.7 cu ft (1548 Liters)

🛡️ Safety Features

NHTSA Frontal Crash Rating:

5-Star (Driver and Passenger)

IIHS Top Safety Pick:

Yes

Active Features:

Anti-lock Braking System (ABS), Electronic Stability Program (ESP), Traction Control System (TCS), Brake Assist (BAS), Tire Pressure Monitoring System (TPMS), Hill Start Assist

Passive Features:

Front-seat airbags, Front-side impact airbags, Full-length side curtain airbags, Active head restraints

Optional Safety Features:

Bi-Xenon headlamps with Active Curve Illumination, Parking Assist (PARKTRONIC), Rearview camera

💡 Technology Features

Infotainment System:

Audio 20 CD or COMAND APS (optional) with a 5-inch or 7-inch display

Infotainment Features:

AM/FM radio, CD player, Bluetooth connectivity (for calls), optional navigation, optional Harman Kardon surround sound system

Driver Assistance Features:

Optional: PARKTRONIC (parking sensors), rearview camera, DISTRONIC (adaptive cruise control), Lane Keeping Assist, Blind Spot Assist

Connectivity Options:

Bluetooth for hands-free calling, optional USB interface

Convenience Features:

Power liftgate, Keyless-Go (optional), power-adjustable front seats with memory

🔧 Maintenance

Oil Change Interval:

Typically every 10,000 miles or 12 months, whichever comes first (using synthetic oil, refer to manual for specific conditions)

Major Service Interval:

Service A (approx. 10,000 miles), Service B (approx. 20,000 miles), followed by a recurring cycle; includes inspections and fluid changes as per ASYST PLUS system

Engine Oil Type:

Synthetic SAE 0W-40 (MB 229.5) or SAE 5W-40 (MB 229.5)

Coolant Type:

Mercedes-Benz approved Antifreeze/Coolant (e.g., MB 325.0) - typically a silicated, long-life formulation

Brake Fluid Type:

DOT 4 Plus (MB 331.0)

Engine Oil Capacity:

Approx. 6.5 Liters (6.9 US Quarts) with filter change

Known Issues:

M272 engine's balance shaft issue (requiring specific tools for replacement), potential oil leaks from valve covers or oil cooler seals, power steering leaks, HVAC blower motor resistor failures, early models may have reported issues with the infotainment system.

Oil Filter Part Number:

272 180 01 09 (example, verify with VIN)

Air Filter Part Number:

204 830 00 18 (Cabin Filter), A 272 094 02 04 (Engine Air Filter - example, verify with VIN)

📚 Vehicle History

Brand Heritage:

Mercedes-Benz boasts a long and rich history in automotive innovation, safety, and luxury, dating back to the invention of the automobile itself by Karl Benz in 1886.

Model Evolution:

The GLK-Class was introduced in 2008 as Mercedes-Benz's entry into the compact luxury SUV segment. The 2011 model year represents the early production phase of the first generation (X204), which was characterized by its distinctive, upright styling and robust build quality.

Production Location:

Bremen, Germany

First Generation Years:

2008-2015

🏆 Awards & Recognition

Recognitions:

Consistently recognized for safety ratings by NHTSA and IIHS. Often praised for its build quality and driving dynamics within its segment.

Ratings:

High consumer satisfaction for build quality and luxury feel. Fuel economy ratings were competitive for its class at the time of release.