Segment:
Mid-size Luxury Hybrid Sedan
Segment Description:
Positioned as a fuel-efficient and comfortable luxury sedan offering hybrid technology.
Competitors:
Toyota Camry Hybrid, Lexus HS250h, Ford Fusion Hybrid.
Hybrid Powertrain:
Combines a gasoline engine with electric motors for enhanced fuel economy and reduced emissions.
Luxury Appointments:
Features typically found in premium vehicles, such as leather seating, advanced infotainment, and premium sound systems.
Models Covered:
All Mercury MKZ Hybrid models, all engines, all trim levels, all transmission types for the 2012 model year.
Estimated Page Count:
Extensive (specific page count not provided, but described as 'Complete' and 'A-Z' coverage).
Type:
Workshop Service Repair Manual
Format:
Downloadable Digital File (PDF)
Powertrain:
Engine (2.5L Duratec Hybrid Atkinson Cycle), Hybrid System (eCVT, PowerSplit Device, Electric Motors, High Voltage Battery Pack), Fuel System, Exhaust System.
Chassis:
Suspension (Front McPherson Strut, Rear Independent Multi-Link), Steering (Electric Power-Assisted Steering - EPAS), Brakes (Front Ventilated Discs, Rear Solid Discs, ABS, EBD, Regenerative Braking), Wheels and Tires.
Electrical:
12V Battery System, Charging System, Starting System, Lighting System (Headlamps, Taillamps, Interior), Powertrain Control Module (PCM), Hybrid Control Module (HCM), Body Control Module (BCM), Infotainment System, HVAC Controls, Power Accessories (Windows, Locks, Mirrors), Instrument Cluster and Gauges, SRS (Airbag) System.
Body And Trim:
Exterior Body Panels, Doors, Hood, Trunk, Bumpers, Glass, Seals, Interior Trim Panels, Seats, Upholstery, Headliner.
Maintenance:
Oil Changes, Filter Replacements (Oil, Air, Cabin), Coolant Checks and Flushes, Brake Fluid Checks and Flushes, Spark Plug Replacement, Tire Rotation and Pressure Checks, Battery Maintenance, Hybrid System Coolant Maintenance.
Diagnostics:
Troubleshooting of Engine, Hybrid System, Electrical Components, Powertrain Control, ABS, SRS, HVAC, and Body Systems using diagnostic trouble codes (DTCs) and diagnostic procedures.
Repair:
Engine Overhaul, Hybrid Component Replacement (e.g., Battery Pack, Electric Motor), Transmission/eCVT Service and Repair, Brake System Repair, Suspension Component Replacement, Steering System Repair, Electrical Component Diagnosis and Replacement, HVAC System Repair, Body Panel Repair and Replacement.
Specifications:
Torque specifications for all fasteners, diagnostic values, electrical schematics, wiring diagrams, component identification, fluid capacities, and specifications.
Depth:
Comprehensive, covering basic maintenance to complete engine and hybrid system overhauls, including detailed diagnostic and repair procedures.
Type:
PDF (Portable Document Format)
Compatibility:
All PC & MAC Computers, Tablets, Smartphones (Requires Adobe Reader).
Quality:
High Quality, Printable Pages
Type:
Not Applicable (Digital Download)
Type:
Not Applicable (Digital Download)
Type:
Electronically Controlled Continuously Variable Transmission (eCVT) with PowerSplit Device
Type:
N/A (Hybrid models exclusively use eCVT)
Modes:
EV Mode, Sport Mode, Normal Mode
Fluid Type:
Mercon LV ATF (Specific Hybrid Transmission Fluid may be required, refer to manual for exact specification and capacity).
NHTSA Overall:
Not specifically rated for 2012, but sibling Lincoln MKZ received good ratings.
ABS:
Yes (with Electronic Brake Force Distribution - EBD)
Traction Control:
Yes (TCS)
Electronic Stability Control:
Yes (AdvanceTrac)
Airbags:
Front Driver and Passenger, Front Side Impact, Side Curtain (Front and Rear)
Seatbelts:
Pretensioners, Load Limiters
System:
Ford SYNC (optional or standard depending on trim).
Features:
Bluetooth connectivity, USB integration, voice control, satellite radio (optional).
Features:
Reverse parking sensors (optional), rearview camera (optional on some trims).
Port Types:
USB, Auxiliary Audio Input
Engine Oil:
Every 7,500 miles or 6 months (synthetic blend recommended). Consult manual for specific hybrid duty cycles.
Engine Air Filter:
Every 15,000 miles or 12 months.
Cabin Air Filter:
Every 10,000 miles or 6 months.
Coolant Flush:
Hybrid system coolant: Every 100,000 miles or 10 years. Engine coolant: Refer to manual, typically longer intervals.
Engine Oil Type:
SAE 5W-20 (API Certified)
Engine Oil Capacity:
Approx. 4.5 quarts (with filter)
Hybrid Battery:
While generally reliable, hybrid battery degradation can occur over extended mileage/time. Manual will detail diagnostic procedures.
Evap System:
Potential for EVAP system leaks or component failures (e.g., purge valve, vent solenoid).
HVAC Blend Door:
Common issue across Ford/Mercury platforms where blend door actuators can fail, affecting temperature control.
