Market Position:
The 2020 Chrysler Pacifica is a premium minivan segment offering, known for its family-friendly features, comfortable ride, and available hybrid powertrain. This service manual positions itself as the authoritative resource for maintaining and repairing this sophisticated vehicle.
Competitive Analysis:
Competes in a segment with strong players like the Honda Odyssey, Toyota Sienna, and Kia Carnival. The Pacifica's strengths lie in its upscale interior, Stow 'n Go seating (on non-hybrid models), and the efficiency of its plug-in hybrid variant. This manual provides the necessary technical details to service these unique and advanced features.
Key Features:
The manual is highlighted as being specific to the exact machine, not generic, and mirrors the documentation used by dealership technicians. Its digital format offers convenience with print-on-demand capabilities, zoomable images, and the elimination of physical wear and tear.
Coverage Areas List:
• Maintenance
• Engine
• Control System
• Mechanical
• Fuel Service Specifications
• Emission Control
• Intake Exhaust Cooling
• Lube
• Ignition Starting Charging
• Automatic Transmission
• Manual Transmission (if applicable to specific models/trims, though Pacifica is primarily automatic)
• Transfer Propeller Shaft (if applicable)
• Drive Shaft
• Differential
• Axle Suspension
• Tire & Wheel
• Brake Control
• Brake Systems
• Parking Brake
• Steering Column
• Power Steering
• Air Conditioning
• Supplemental Restraint System (SRS)
• Seat Belt Systems
• Engine Immobilizer
• Cruise Control
• Wiper & Washer Systems
• Door Lock Systems
• Meter Audio/Visual Systems
• Horn
• Windshield/Glass/Mirror Systems
• Instrument Panel
• Seats
• Engine Hood/Doors
• Exterior & Interior Trim
• Electrical Systems
• Multiplex/CAN Communication Systems
• Diagnostics
• Troubleshooting
• Component Removal/Installation
• Torque Specifications
• Wiring Schematics
• Diagrams
• Illustrations
• Technical Specifications
Page Count:
Extensive (specific number not provided, but implied to be comprehensive for A-Z repairs)
Manual Type:
Factory Service and Repair Manual
Additional Manual Types Covered By Content:
Includes elements of electrical diagnostics, troubleshooting, and component replacement guides that are often separate in other manufacturer offerings.
Systems Covered List:
• Powertrain (Engine, Transmission, Drivetrain)
• Chassis (Suspension, Steering, Brakes)
• Electrical (Power distribution, Lighting, Control Modules, Audio/Visual)
• Body (Exterior, Interior, HVAC)
• Safety (SRS, Seatbelts, Immobilizer)
• Emissions Control Systems
• Diagnostics and Troubleshooting
Procedures Included List:
• Scheduled Maintenance
• Component Diagnosis
• Disassembly and Reassembly
• Repair and Replacement Procedures
• Adjustment Procedures
• Troubleshooting Fault Codes
• Wiring Diagram Interpretation
• Fluid Level Checks and Changes
• Torque Wrench Application
• System Calibration
Technical Depth:
Comprehensive: From basic maintenance tasks to advanced diagnostic and repair procedures, suitable for dealership technicians and experienced DIYers.
Wiring Schematics Availability:
Yes, complete wiring schematics and diagrams are included for all major systems.
Diagnostic Procedures:
Detailed diagnostic trees, troubleshooting guides for fault codes (DTCs), and component testing procedures.
File Format:
PDF (Adobe Acrobat compatible)
Print Quality:
High Resolution, suitable for printing detailed diagrams and schematics.
Binding Type:
N/A (Digital format, user printable)
Paper Type:
N/A (Digital format, printable on user-specified paper)
Operating Systems Compatibility:
Windows and Mac compatible.
Required Software:
Adobe PDF Reader and Winzip (free downloads).
Primary Engine 2020 Petrol:
3.6L Pentastar V6
Horsepower 3.6L Pentastar:
287 hp @ 6400 rpm
Torque 3.6L Pentastar:
262 lb-ft @ 4000 rpm
Fuel System Type:
Multi-port Fuel Injection (MPI)
Engine Variants Covered:
Includes 3.6L Pentastar V6 gasoline engine. (Manual also likely covers 3.6L Plug-in Hybrid powertrain components if applicable to the year/model covered).
Engine Codes:
Refer to manual for specific engine codes (e.g., for Pentastar V6).
Engine Block Material:
Aluminum Alloy
Cylinder Head Material:
Aluminum Alloy
Engine Features:
Dual overhead camshafts (DOHC), 24 valves, Variable Valve Timing (VVT).
Standard Transmission Type:
8-speed automatic transmission (845RE or equivalent)
Optional Transmission Type:
eCVT (Electronic Continuously Variable Transmission) for Plug-in Hybrid models
Transmission Features:
Includes electronic range select, driver-adaptive learning, and specific diagnostic procedures for both standard automatic and hybrid electric powertrains.
Transmission Fluid Type:
Specific Mopar ATF+4 or equivalent (refer to manual for exact specification and part number for 2020 Pacifica models).
Length:
Approx. 201.2 inches
Width:
Approx. 78.4 inches (excluding mirrors)
Height:
Approx. 68.9 inches
Wheelbase:
Approx. 121.6 inches
Cargo Volume Behind 3Rd Row:
Approx. 32.3 cu ft
Cargo Volume Behind 2Nd Row:
Approx. 87.5 cu ft
Cargo Volume All Seats Folded:
Approx. 140.5 cu ft
Curb Weight Gasoline:
Approx. 4,460 - 4,700 lbs (depending on trim/configuration)
Gross Vehicle Weight Rating:
Refer to manual for specific GVWR by model/trim
Towing Capacity:
Typically rated at 3,600 lbs with optional towing package.
NHTSA Overall Safety Rating:
Generally high, typically 5-star overall rating (refer to specific model year NHTSA report for definitive ratings).
Active Safety Features:
Available: Forward Collision Warning with Active Braking, Adaptive Cruise Control, Lane Departure Warning with Lane Keep Assist, Blind Spot Monitoring, Rear Cross Path Detection, ParkSense® Parking Assist.
Passive Safety Features:
Multiple airbags (front, side curtain, front knee), Anti-lock Braking System (ABS), Electronic Stability Control (ESC), Traction Control System (TCS).
Infotainment System:
Uconnect® system with touchscreen display (e.g., 7-inch or 8.4-inch options). Supports Apple CarPlay, Android Auto, Bluetooth connectivity.
Driver Assistance Features:
Available advanced driver-assistance systems (ADAS) as listed in safety features, managed by various sensors and control modules. Manual covers their operation, calibration, and diagnosis.
Connectivity Features:
SiriusXM® Satellite Radio, Wi-Fi Hotspot capability (subscription required), USB and auxiliary input ports.
Hybrid Powertrain Technology:
Plug-in Hybrid variant features an electric motor, a generator, and a 16-kWh battery pack, providing electric-only driving range. The manual details the integration of these components.
Oil Change Interval Gasoline:
Typically every 10,000 miles or 12 months, whichever comes first, with synthetic oil. Consult manual for exact mileage/time or Severe Duty schedule.
Tire Rotation Interval:
Every 6,000 - 8,000 miles
Cabin Air Filter Replacement Interval:
Typically every 15,000 - 20,000 miles or annually.
Engine Air Filter Replacement Interval:
Typically every 30,000 miles or as needed based on driving conditions.
Coolant Flush Interval:
Refer to manual for specific interval, often around 5 years or 100,000 miles for long-life coolant.
Engine Oil Type Gasoline:
SAE 0W-20 Synthetic (refer to manual for specific Mopar specification, e.g., MS-6395).
Engine Oil Capacity Gasoline:
Approx. 6.0 quarts (with filter) for 3.6L Pentastar V6.
Coolant Type:
Mopar OAT (Organic Additive Technology) Antifreeze/Coolant, HOAT, or equivalent meeting Chrysler MS-9769 or MS-12106.
Brake Fluid Type:
DOT 3 or DOT 4 (refer to manual for specific recommendation).
Power Steering Fluid Type:
Refer to manual; typically uses ATF+4 or specific Mopar power steering fluid.
Common Issues Potential:
Early models in this generation experienced some reports of transmission issues, minor electrical glitches, and potential water pump leaks. The manual would detail specific troubleshooting and repair procedures for these.
Spark Plug Gap:
Refer to manual for exact specification (typically around 0.040-0.045 inches for 3.6L Pentastar, but manual is the definitive source).
Brand Heritage:
Chrysler has a long history in the minivan segment, dating back to the original Dodge Caravan and Plymouth Voyager, pioneering the segment's popularity.
Model Evolution:
The Pacifica replaced the Chrysler Town & Country and Dodge Grand Caravan. The second generation (introduced for 2017) brought a significant redesign, offering a more car-like driving experience and the introduction of a Plug-in Hybrid variant, a segment first.
Production Location:
Windsor Assembly Plant, Windsor, Ontario, Canada
Car And Driver Best Family Car:
The Pacifica has frequently been named to Car and Driver's '10Best' list for SUVs and minivans.
Motor Trend SUV Of The Year:
The Pacifica was a contender for MotorTrend's SUV of the Year awards in its segment.