Target Audience:
Families, fleet buyers, individuals seeking comfortable and spacious transportation
Key Competitors:
Ford Taurus, Toyota Avalon, Chrysler 300, Dodge Charger
Distinguishing Features 2011:
Refreshed exterior styling, updated interior, improved powertrain options, enhanced safety features
Value Proposition:
Spacious interior, comfortable ride, affordable pricing for its class, strong reputation for durability
Engine Mechanical:
Complete engine overhaul, cylinder head, block, pistons, crankshaft, camshaft, timing components, lubrication system
Engine Management:
Fuel injection, ignition system, emissions control, sensors, ECM diagnostics and programming
Transmission:
Automatic transmission (4-speed 4T65-E, 6-speed 6T70/6T75) overhaul, diagnostics, fluid service, shift control
Drivetrain:
Front-wheel drive axle shafts, differential, driveshafts, wheel bearings
Brakes:
Front and rear brake systems (disc brakes), ABS, EBD, hydraulic components, bleeding procedures
Suspension:
Front and rear suspension components, struts, shocks, springs, control arms, ball joints, bushings, steering linkage
Steering:
Power steering system, steering column, rack and pinion assembly, tie rods
Electrical System:
Battery, charging system, starting system, lighting, instrumentation, power windows, locks, mirrors, wipers, horns
HVAC:
Heating, Ventilation, and Air Conditioning (HVAC) system components, refrigerant system, climate control modules
Body And Frame:
Body panels, doors, hood, trunk, glass, interior trim, structural components, corrosion protection
Comfort And Convenience:
Seating systems, sunroof, remote keyless entry, security system
Restraint Systems:
Airbags, seat belts, SRS system diagnostics and component replacement
Maintenance:
Scheduled maintenance, oil changes, filter replacements, fluid checks and top-offs, tire rotation, spark plug replacement
Diagnostics:
Troubleshooting guides, diagnostic trouble codes (DTCs), component testing procedures, wiring diagrams, flowcharts
Repair:
Engine repair, transmission overhaul, brake caliper replacement, suspension component replacement, electrical component repair, body panel repair
Assembly Disassembly:
Step-by-step instructions for removing and installing major components and sub-assemblies
Specifications:
Torque specifications, clearances, fluid capacities, electrical resistance values, pressures
Depth:
Comprehensive (from basic fluid changes to complete engine and transmission rebuilds)
Detail Level:
Detailed diagrams, exploded views, step-by-step instructions, wiring schematics
NHTSA Frontal Crash Driver:
★★★★★ (5-Star)
NHTSA Frontal Crash Passenger:
★★★★★ (5-Star)
NHTSA Side Crash Driver:
★★★★★ (5-Star)
NHTSA Side Crash Rear Passenger:
★★★★☆ (4-Star)
IIHS Rear Impact Head Restraints:
Good
Traction Control:
Standard
Electronic Stability Control:
Standard (StabiliTrak)
Anti Lock Brakes:
Standard
Airbags Front:
Driver and front passenger airbags
Airbags Side:
Front seat-mounted side-impact airbags
Airbags Curtain:
Front and rear side-curtain airbags
Seat Belts:
Three-point belts for all seating positions, front pretensioners
Oil Change Interval Synthetic:
Every 7,500 - 10,000 miles (or as indicated by oil life monitor)
Air Filter Replacement:
Every 30,000 miles or as needed
Cabin Air Filter Replacement:
Every 15,000 - 30,000 miles
Spark Plug Replacement 3.5L:
Every 100,000 miles (iridium-tipped)
Spark Plug Replacement 3.9L:
Every 100,000 miles (iridium-tipped)
Transmission Fluid Change:
Every 60,000 - 100,000 miles (depending on driving conditions, refer to manual for specifics)
Engine Oil Type:
SAE 5W-30 Synthetic (API SN or newer)
Engine Oil Capacity 3.5L:
5.0 US quarts (4.7 liters) with filter
Engine Oil Capacity 3.9L:
4.5 US quarts (4.3 liters) with filter
Coolant Type:
GM Dex-Cool (Orange) or equivalent silicate-free, long-life coolant
Coolant Capacity:
Approx. 12.5 US quarts (11.8 liters)
Common Concern 1:
Transmission issues (e.g., shifting problems, torque converter shudder, especially with 4T65-E)
Common Concern 2:
Power steering pump leaks or noise
Common Concern 3:
Wheel bearing failure
Common Concern 4:
Front suspension component wear (ball joints, bushings)
Common Concern 5:
Water pump leaks
Chevrolet Legacy:
Founded in 1911, Chevrolet is one of America's oldest and most iconic automotive brands, known for a wide range of vehicles from economical commuters to performance cars.
Impala Heritage:
The Impala nameplate has a long and storied history in the Chevrolet lineup, dating back to 1958. It has evolved through numerous generations, from stylish coupes and sedans to its modern full-size sedan iteration.
W Body Platform:
The 2011 Impala is based on GM's W-body platform, which also underpinned other popular GM sedans like the Buick LaCrosse and Pontiac Grand Prix. This generation of the W-body saw significant refinements in ride quality and handling.
Manufacturing Location:
Delta Township, Michigan, USA
Production Years This Generation:
2006-2013 (with facelifts)