Vehicle Type:
Family Minivan
Target Audience:
Families seeking versatile, comfortable, and practical transportation
Key Competitors:
Honda Odyssey, Toyota Sienna, Ford Windstar, Chevrolet Venture/Vans
Versatility:
Spacious interior, flexible seating configurations ( Stow 'n Go functionality not yet available in this generation), ample cargo space
Comfort:
Smooth ride, comfortable seating, quiet cabin for its class
Value Proposition:
Offered a strong balance of features, space, and price point within the minivan segment
Powertrain:
Engine mechanical, engine electrical, fuel system, exhaust system, transmission (automatic), drivetrain components (axles, CV joints)
Chassis:
Suspension (front and rear), steering system, braking system (hydraulic, ABS), wheels and tires
Body And Interior:
Body panels, doors, windows, interior trim, seats, HVAC system, power accessories (windows, locks, mirrors), lighting system, wiper system
Electrical And Electronics:
Wiring diagrams, fuse and relay locations, instrument cluster, battery and charging system, starting system, diagnostic trouble codes (DTCs), infotainment system components (radio, speakers), security system
Maintenance:
Scheduled maintenance, oil changes, filter replacements, fluid checks and top-offs, spark plug replacement, belt inspection and replacement
Troubleshooting:
Diagnostic procedures for common problems, symptom-based troubleshooting guides, electrical troubleshooting flowcharts
Repair:
Component removal and installation, internal component repair (e.g., engine, transmission), brake caliper replacement, suspension component replacement, body panel repair
Diagnostics:
On-Board Diagnostics (OBD-II) system, reading and clearing DTCs, sensor testing, actuator testing
Depth:
Comprehensive (from basic maintenance to major component overhaul and electrical system diagnostics)
Engine Type:
3.3L V6 (3296cc)
Configuration:
SOHC (Single Overhead Camshaft), 12 valves
Bore X Stroke:
96.0 mm x 76.9 mm (3.78 in x 3.03 in)
Horsepower:
180 hp @ 5200 rpm (approx.)
Torque:
205 lb-ft @ 3600 rpm (approx.)
Fuel Delivery:
Multi-Port Fuel Injection (MPI)
Fuel Type:
Unleaded gasoline
Engine Control Module:
Chrysler SBEC (Single Board Engine Controller) or similar, compatible with OBD-II diagnostics
Type:
4-speed automatic overdrive
Transmission Model:
41TE (most common)
Availability:
N/A for 2002 model year, 3.3L V6 exclusively paired with automatic
Torque Converter:
Lock-up torque converter for improved fuel efficiency
Fluid Type:
ATF+4 (Automatic Transmission Fluid, Type 9602)
Capacity:
Approx. 4.0 quarts (3.8 liters) for drain and fill, 11.0 quarts (10.4 liters) total capacity
Length:
193.7 inches (491.9 mm)
Width:
72.0 inches (182.9 mm)
Height:
67.9 inches (172.5 mm)
Wheelbase:
112.1 inches (284.7 mm)
Passenger Volume:
Approx. 135.5 cu ft
Cargo Volume Behind 3Rd Row:
Approx. 20.5 cu ft
Cargo Volume With 3Rd Row Folded:
Approx. 102.2 cu ft
Curb Weight:
Approx. 4000-4200 lbs (1814-1905 kg), depending on trim and options
Gross Vehicle Weight Rating Gvwr:
Approx. 5500 lbs (2495 kg)
NHTSA Frontal Impact Driver:
4-Star (for 2002 models with available side airbags)
NHTSA Frontal Impact Passenger:
4-Star (for 2002 models with available side airbags)
IIHS Moderate Overlap Frontal Offset:
Acceptable (Good ratings began to be more common in later years)
ABS:
Standard (Anti-lock Braking System)
Traction Control:
Optional (TCS)
Airbags Front:
Standard dual front airbags
Airbags Side:
Optional front-seat side airbags
Seatbelts:
3-point seatbelts for all seating positions, pretensioners for front seats
Audio System:
Factory AM/FM/CD or Cassette player with optional Infinity speaker system
Rear Entertainment:
Optional rear-seat entertainment system (VHS player with screen)
Parking Assist:
N/A (Not commonly available for this model year)
Phone Integration:
N/A (No factory Bluetooth or integrated smartphone connectivity)
Oil Change Interval:
Every 3,000-7,500 miles (5,000-12,000 km) or 6 months, depending on driving conditions (refer to manual for specific recommendations)
Air Filter Replacement:
Every 15,000-30,000 miles (24,000-48,000 km)
Spark Plug Replacement:
Every 60,000-100,000 miles (96,000-160,000 km) for Platinum or Iridium plugs (check specific plug type)
Transmission Fluid Change:
Every 30,000-60,000 miles (48,000-96,000 km), especially under severe service
Engine Oil Type:
SAE 5W-30 (API Service SG, SH, SJ or ILSAC GF-2)
Engine Oil Capacity:
Approx. 4.5 quarts (4.3 liters) with filter
Coolant Type:
Chrysler Preferred OAT (Organic Acid Technology) or HOAT (Hybrid Organic Acid Technology) coolant (e.g., Mopar Antifreeze/Coolant 5 Year/100,000 Mile Formula)
Coolant Capacity:
Approx. 11.0 quarts (10.4 liters)
Common Problems:
Interior power accessory failures (window regulators, door locks), HVAC blower motor resistor failure, occasional transmission solenoid issues, intake manifold gasket leaks (less common on V6 than V8 in other Chrysler products), EGR valve clogging.
Manufacturer:
Chrysler Corporation (later DaimlerChrysler)
Generation:
Second Generation (NS) - Introduced for the 1996 model year. The 2002 model is a refresh of this generation.
Updates For 2002:
Minor styling updates, potential interior refinements, and revised option packages compared to earlier NS models.
Assembly Location:
Windsor, Ontario, Canada; St. Louis, Missouri, USA (specific location varied by year and plant capacity)
Production Years:
The NS generation was produced from 1996 to 2000. The 2001 model year saw the introduction of the RS platform (Chrysler Town & Country/Dodge Grand Caravan), while the Voyager nameplate continued on the NS platform for some markets or was phased out depending on region. However, this manual specifically covers the 2002 model, implying continued production or availability of this specific configuration for that year in certain markets, or a broader interpretation of the NS platform's lifecycle for service manual purposes.