Market Position:
The Ford Flex 2012 is a unique offering in the automotive market, positioned as a spacious, stylish, and comfortable three-row crossover. It appealed to families and individuals seeking an alternative to traditional minivans and SUVs, emphasizing practicality with a distinctive design. This manual caters to owners who wish to maintain and repair this distinctive vehicle themselves.
Vehicle Segment:
Full-size Crossover SUV
Competitive Analysis:
Competed with other three-row crossovers and larger SUVs such as the Chevrolet Traverse, Buick Enclave, GMC Acadia, Toyota Highlander, and Honda Pilot. Its blend of car-like handling and SUV versatility, coupled with a more avant-garde styling, set it apart. This manual provides the detailed technical information necessary to service these complex systems.
Key Features:
Spacious interior with flexible seating, distinctive styling, powerful engine options (including EcoBoost), available All-Wheel Drive, focus on comfort and refinement. The manual reflects the complexity and advanced features of the vehicle.
Interior Features:
Available panoramic sunroof, ambient interior lighting, power-adjustable pedals, and premium sound systems.
Systems Covered:
Engine (2.5L Duratec, 3.5L Duratec, 3.5L EcoBoost V6), Transmission (6F50/6F55 SelectShift 6-speed Automatic), Drivetrain (FWD, AWD), Chassis, Suspension, Steering, Brakes, Electrical System (including wiring diagrams), Fuel System, Cooling System, Exhaust System, Climate Control, Bodywork, Interior Systems, Safety Systems, Diagnostic procedures, Fault finding.
Electrical System Detail:
Detailed coverage of the entire electrical system, including power distribution, lighting, starting and charging systems, instrument cluster, body control modules, comfort and convenience features, infotainment system, and all associated sensors and actuators. Comprehensive wiring diagrams are a key component.
Bodywork Covered:
Covers exterior body panels, doors, hood, tailgate, bumpers, glass, and interior trim. Includes procedures for repair, replacement, and adjustment of body components.
Procedures Included:
General Information, Specifications, Lube Points, Oil Types, Periodic Maintenance, Tune-Up Procedures, Engine Servicing (Disassembly, Reassembly, Removal), Fuel and Lubrication Systems Service, Carburetor Rebuild/Adjustments (if applicable, though likely electronic fuel injection for this model), Electrical System Diagnosis and Repair, Ignition System, Charging System, Starter System, Battery Servicing, Switch Servicing, Chassis Maintenance and Repair, Wheels, Brakes Servicing and Repair, Steering System Servicing, Suspension Servicing, Axle Servicing, Chassis Assembly, Wiring Diagrams, Wire/Cable/Hose Routing, Tools and Equipment, Tightening Torques, Service Data, Complete Engine Service, Fuel System Service, All Factory Repair Procedures, Gearbox Service and Repair, Exhaust System Service, Suspension Repair, Fault Finding Charts, Clutch Removal and Installation (if applicable), Front Suspension Repair, Bodywork Repair, Gearbox Removal and Installation, Cooling System Service, Transmission Service, Timing Chain Service, Exhaust Service, CV Joint Service, U-Joint Service.
Diagnostic Procedures:
In-depth diagnostic procedures for identifying and resolving faults across all vehicle systems. Includes troubleshooting flowcharts, symptom-based diagnostics, and guidance on using diagnostic scan tools to retrieve fault codes (DTCs).
Tune Up Procedures:
Spark plug replacement, ignition system checks, fuel system cleaning, idle speed adjustments, and emissions system checks.
Technical Depth:
Comprehensive diagnostic and repair procedures, comparable to information used by professional technicians. Covers everything from basic maintenance and tune-ups to complete engine and transmission rebuilds, complex electrical diagnostics, and bodywork repairs. Includes detailed specifications, troubleshooting guides, and factory repair procedures.
Specifications Detail:
Includes detailed torque specifications for all fasteners, fluid capacities, diagnostic trouble code (DTC) definitions and troubleshooting strategies, electrical resistance values, and component specifications.
NHTSA Overall Rating:
4/5 Stars (for 2012 model year)
IIHS Rating Historical:
Good in frontal offset crash tests (IIHS evaluation for comparable models).
Active Features:
Anti-lock Braking System (ABS), Electronic Stability Control (ESC), Traction Control System (TCS), Roll Stability Control (RSC), Tire Pressure Monitoring System (TPMS), Available All-Wheel Drive (AWD).
Passive Features:
Front airbags (driver and passenger), Front side-impact airbags, Side-curtain airbags (all rows), Seatbelt pretensioners.
Infotainment System Available:
SYNC infotainment system with voice recognition, Bluetooth connectivity, USB ports, and SiriusXM Satellite Radio capability. Optional navigation system.
Infotainment Screen Size:
Typically 8-inch touchscreen for SYNC with MyFord Touch systems.
Driver Assistance Features Available:
Rearview camera, rear parking sensors, Blind Spot Information System (BLIS).
Connectivity Features:
Bluetooth for hands-free calling and audio streaming, USB port for media playback and device charging.
Oil Change Interval:
Every 7,500 to 10,000 miles or 12 months, depending on driving conditions and oil type used (refer to manual for specific recommendation).
Tire Rotation Interval:
Every 7,500 miles
Cabin Air Filter Replacement:
Every 15,000 - 20,000 miles or annually
Engine Coolant Flush Interval:
Initial flush at 100,000 miles, then every 50,000 miles thereafter.
Engine Oil Type 3.5L Duratec:
SAE 5W-20, API SN certified.
Transmission Fluid Type:
MERCON LV Automatic Transmission Fluid
Coolant Type:
Ford Premium Gold Coolant (or equivalent meeting Ford specification WSS-M97B51-A1)
Engine Oil Capacity 3.5L:
6.5 US quarts (with filter)
Engine Oil Capacity 2.5L:
4.5 US quarts (with filter)
Known Issues Common Themes:
While generally reliable, some owners have reported issues with the transmission control module, water pump leaks (especially with the 3.5L EcoBoost), and occasional electrical gremlins. Regular maintenance as outlined in the manual is crucial for longevity. The manual covers diagnosis and repair for these and other potential issues.
Brand Heritage:
Ford Motor Company, an American automotive manufacturer, has a long and storied history dating back to 1903. Known for pioneering mass production techniques with the Model T, Ford has a legacy of innovation and producing vehicles accessible to a wide audience.
Model Evolution:
The Ford Flex debuted for the 2008 model year as a 2009 model. It was conceived as a modern interpretation of the station wagon and a stylish alternative to minivans and SUVs. The 2012 model received a mid-cycle refresh, including updated styling, interior enhancements, and powertrain refinements, particularly the introduction of the more powerful 3.5L EcoBoost engine as an option.
Platform:
Ford D4 platform (shared with Taurus and Explorer)
Production Plant:
Oakville Assembly Plant, Ontario, Canada