Segment:
Full-size Crossover SUV
Target Audience:
Families, individuals seeking versatile and comfortable transportation
Key Competitors:
Chevrolet Traverse, Buick Enclave, Honda Pilot, Toyota Highlander, Mazda CX-9
Design:
Distinctive, boxy, wagon-like styling; spacious interior; three-row seating
Utility:
Ample cargo space, comfortable ride, available all-wheel drive
Geographical Coverage:
Global (OEM specifications)
Estimated Page Count:
Thousands (Printable pages)
Type:
OEM Workshop Service Repair Manual
Format:
PDF (Printable, potentially zipped for larger files)
Powertrain:
Engine (2.9L, 3.5L, 3.5L EcoBoost), Transmission (6-speed automatic), Drivetrain (FWD, AWD)
Chassis:
Suspension (Front & Rear), Steering, Brakes (Front & Rear Disc, ABS), Wheels & Tires
Electrical:
Wiring Diagrams, Lighting, Instrumentation, Power Distribution, Body Electrical, Powertrain Control Modules (PCM), Transmission Control Modules (TCM)
Body:
Body Panels, Interior Trim, Seats, Doors, Glass, HVAC System, Exterior Trim
Maintenance:
Scheduled maintenance, Fluid changes (oil, coolant, brake, transmission), Filter replacements (oil, air, cabin), Tire rotation, Spark plug replacement, Belt inspection/replacement
Repair:
Engine repair (disassembly, assembly, component replacement), Transmission repair, Brake system repair, Suspension component replacement, Steering system repair, Electrical component diagnosis and replacement, HVAC system repair, Body panel repair and replacement
Diagnostics:
Troubleshooting guides, Diagnostic Trouble Codes (DTCs), Electrical system diagnostics, Engine performance diagnostics, Transmission diagnostics
Depth:
Comprehensive (from basic maintenance to major component overhaul and electrical system diagnostics)
Engine 1:
3.5L Duratec V6
Engine 1 Displacement:
3.5 Liters
Engine 1 Configuration:
V6
Engine 1 Horsepower 2009 2010:
262 hp @ 6250 rpm
Engine 1 Torque 2009 2010:
248 lb-ft @ 4500 rpm
Engine 1 Horsepower 2011 2012:
260 hp @ 6250 rpm
Engine 1 Torque 2011 2012:
248 lb-ft @ 4500 rpm
Engine 2:
3.5L EcoBoost V6 (Optional)
Engine 2 Displacement:
3.5 Liters
Engine 2 Configuration:
Twin-turbocharged V6
Engine 2 Horsepower:
355 hp @ 5700 rpm
Engine 2 Torque:
350 lb-ft @ 3500 rpm
Fuel Delivery:
Electronic Fuel Injection (EFI)
Recommended Fuel:
Regular Unleaded (3.5L V6), Premium Unleaded Recommended for EcoBoost (3.5L EcoBoost V6)
Cargo Volume Behind 3Rd Row:
20.0 cu ft
Cargo Volume Behind 2Nd Row:
40.3 cu ft
Cargo Volume Behind 1St Row:
83.2 cu ft
Curb Weight FWD:
4,403 - 4,534 lbs (depending on engine)
Curb Weight AWD:
4,597 - 4,783 lbs (depending on engine)
Towing Capacity:
2,000 lbs (standard), 5,000 lbs (with trailer tow package)
NHTSA Frontal Crash Driver:
5-Star
NHTSA Frontal Crash Passenger:
5-Star
NHTSA Side Crash Driver:
5-Star
NHTSA Side Crash Passenger:
5-Star
NHTSA Rollover Resistance:
4-Star
ABS:
Standard Anti-lock Braking System (ABS)
Traction Control:
Standard Traction Control System (TCS)
Electronic Stability Control:
Standard Electronic Stability Control (AdvanceTrac)
Airbags:
Front airbags, Side curtain airbags (all rows), Front side airbags
Available Systems:
Ford SYNC (voice recognition, Bluetooth), Sony Premium Audio System
Display:
Optional 8-inch touchscreen display (MyFord Touch on later models)
Available Features:
Rearview camera, Reverse sensing system, Adaptive cruise control (later models)
Usb Ports:
Available USB ports for device charging and media playback.
Engine Oil Change:
Every 7,500 miles or 12 months (synthetic blend)
Engine Air Filter Replacement:
Every 30,000 miles or 24 months
Cabin Air Filter Replacement:
Every 15,000 miles or 12 months
Transmission Fluid Change:
Every 100,000 miles (normal service), inspect more frequently under severe conditions.
Engine Oil:
SAE 5W-20 (API SN certified), Motorcraft SAE 5W-20 Synthetic Blend
Coolant:
Motorcraft Gold Engine Coolant (Melting Point: -34°F, Boiling Point: 265°F)
Brake Fluid:
DOT 3 Motorcraft High Performance DOT 3 Motor Vehicle Brake Fluid
Transmission Fluid:
Mercon LV (Automatic Transmission Fluid)
Engine Mounts:
Premature failure of engine mounts, especially on the 3.5L V6, leading to vibrations.
Transmission Shudder:
Some owners report transmission shudder or rough shifting, particularly in earlier models, often resolvable with software updates or fluid changes.
HVAC Blend Door Actuator:
Failure of HVAC blend door actuators can lead to improper temperature control or air direction.
Power Steering Pump:
Early models may exhibit issues with the power steering pump, leading to noise or loss of assist.
Manufacturer Origin:
United States
Platform:
Ford D4 platform
Design Philosophy:
Focus on spaciousness, comfort, and distinctive styling, bridging the gap between traditional SUVs and minivans.
Assembly Location:
Oakville Assembly Plant, Oakville, Ontario, Canada
Initial Reception:
Praised for its unique styling, spacious interior, and comfortable ride by critics upon introduction.
Consumer Reports Reliability:
Varies by model year and specific components; consult specific year ratings for detailed insights.
