Segment:
Cruiser Motorcycle
Target Audience:
Harley-Davidson owners, motorcycle technicians, repair shops, and enthusiasts seeking in-depth technical information.
Manual Type Comparison:
As a factory service manual, it offers a higher level of detail and accuracy than aftermarket repair guides, covering official procedures and specifications.
Comprehensiveness:
Complete, official documentation covering all aspects of maintenance, repair, and troubleshooting.
Diagnostic Tools:
Provides information necessary for using Harley-Davidson's proprietary diagnostic tools (e.g., Digital Technician) where applicable.
Printable Format:
Allows users to print specific sections or the entire manual for workshop use.
Primary Coverage:
Harley-Davidson Softail 2011 models
Variant Coverage:
Likely includes all Softail variants for 2011 (e.g., Fat Boy, Heritage Softail Classic, Deluxe, Night Train, Cross Bones, etc. - specific variants depend on manual's full scope).
Estimated Pages:
Hundreds (exact count varies based on specific print or digital version, but typically 500+ for a comprehensive factory service manual).
Type:
Factory Service Repair Manual
Engine:
Detailed diagnostics, overhaul, and repair procedures for Twin Cam 96B and Twin Cam 103B engines (depending on specific Softail model variant).
Fuel System:
Fuel injection system (EFI), throttle body, injectors, fuel pump, fuel filter, fuel lines, EVAP system diagnosis and repair.
Ignition System:
Ignition modules, spark plugs, ignition coils, crankshaft position sensor, camshaft position sensor troubleshooting and replacement.
Transmission:
6-speed Cruise Drive transmission, clutch system, primary drive, internal gear inspection and repair, shifting mechanism.
Brakes:
Front and rear brake systems, hydraulic lines, master cylinders, calipers, brake pads, brake discs, ABS system (if equipped).
Electrical System:
Wiring diagrams, battery, charging system (stator, regulator/rectifier), starting system (starter motor, solenoid), lighting, instrumentation, security system (H-D Smart Security System).
Suspension:
Front fork (e.g., telescopic, Springer), rear shock absorbers, swingarm, wheel bearings, steering head bearings.
Frame And Bodywork:
Frame inspection, body panel removal/installation, fenders, fuel tank, seat, handlebars, controls.
Exhaust System:
Exhaust pipes, mufflers, catalytic converter (if applicable), heat shields, exhaust gaskets.
Wheels And Tires:
Wheel construction, tire specifications, wheel balancing, tire replacement.
Maintenance:
Regular service intervals, oil changes, filter replacements, spark plug checks, belt tension adjustments, brake fluid flushes, battery maintenance.
Troubleshooting:
Diagnostic procedures for common and uncommon issues, symptom-based troubleshooting guides, error code interpretation (e.g., DTCs).
Repair:
Step-by-step instructions for component removal, disassembly, inspection, repair, reassembly, and adjustment for all major vehicle systems.
Installation:
Instructions for installing genuine Harley-Davidson accessories and replacement parts.
Specifications:
Torque specifications for all fasteners, fluid capacities, electrical specifications, tolerances.
Wiring Diagrams:
Detailed, color-coded wiring diagrams for all electrical circuits.
Depth:
Comprehensive, from basic maintenance to complete engine and transmission overhauls, electrical system diagnostics, and frame repairs. Suitable for professional technicians and experienced DIY mechanics.
Engine Displacement 1:
96 cu in (1584 cc)
Engine Displacement 2:
103 cu in (1690 cc) - (Specific to certain models like the Fat Boy Lo, Heritage Softail Classic, etc.)
Engine Type:
Air-cooled, V-twin, pushrod actuated, 4 valves per cylinder (OHV)
Bore X Stroke 96:
3.75 in x 4.38 in (95.25 mm x 111.25 mm)
Bore X Stroke 103:
3.875 in x 4.38 in (98.4 mm x 111.25 mm)
Torque 96:
Approx. 92.6 lb-ft @ 3500 RPM (varies by specific model and tune)
Torque 103:
Approx. 96.6 lb-ft @ 3500 RPM (varies by specific model and tune)
Fuel Delivery:
Electronic Sequential Port Fuel Injection (ESPFI)
Fuel Type:
Premium Unleaded Gasoline (91 octane or higher recommended)
Oil Capacity:
Approx. 3.5 US quarts (3.3 liters) with filter change (check manual for exact spec)
Oil Type Recommendation:
Harley-Davidson Genuine V-Twin Motorcycle Oil (or equivalent meeting Harley-Davidson specifications, e.g., SAE 20W-50)
Transmission Type:
6-speed Cruise Drive Manual Transmission
Optional Transmission:
N/A for this model year, 6-speed is standard across the Softail line.
Primary Drive:
Clutch, Chain-to-gear primary drive
Transmission Fluid Capacity:
Approx. 1 quart (0.95 liters) (check manual for exact spec and type)
Transmission Fluid Type:
Harley-Davidson Formula+ Transmission & Primary Chaincase Lubricant (or equivalent meeting Harley-Davidson specifications)
Length Approx:
Varies by model, typically 90-95 inches (2286-2413 mm)
Width Approx:
Varies by model, typically 37-40 inches (940-1016 mm)
Height Approx:
Varies by model, typically 45-50 inches (1143-1270 mm)
Dry Weight Approx:
Varies by model, typically 670-720 lbs (304-327 kg)
Gvwr Approx:
Approx. 1100-1200 lbs (500-544 kg) (check specific model)
Cargo Capacity:
Minimal, primarily luggage accessories (saddlebags, tour packs) which are model dependent.
Safety Certifications:
Meets or exceeds all applicable DOT and EPA regulations for motorcycles. ABS availability varies by model.
ABS:
Optional on some models (e.g., Fat Boy, Heritage Softail Classic), consult specific model's VIN or specifications.
Lighting:
Halogen headlight, LED tail lights and brake lights, amber turn signals.
Frame Construction:
Steel tubing frame with integrated components.
Security:
Harley-Davidson Smart Security System with proximity-based fob (optional or standard depending on model).
Initial Service:
First service typically at 1,000 miles (1,600 km) or 12 months, whichever comes first. Includes engine oil and filter change, primary chain tension check, and general inspection.
Subsequent Service:
Subsequent services typically every 5,000 miles (8,000 km) or 12 months, including engine oil and filter, primary and transmission fluid checks/changes, brake inspection, and belt inspection.
Spark Plug Replacement:
Inspect at 10,000 miles (16,000 km), replace as needed.
Belt Drive Tension:
Check and adjust belt tension at 2,500 miles (4,000 km), 7,500 miles (12,000 km), and every 5,000 miles (8,000 km) thereafter.
Engine Oil Viscosity:
SAE 20W-50 (Harley-Davidson Genuine V-Twin Motorcycle Oil or equivalent)
Primary Chaincase Fluid Type:
Harley-Davidson Formula+ Transmission & Primary Chaincase Lubricant (or equivalent)
Transmission Fluid Type:
Harley-Davidson Formula+ Transmission & Primary Chaincase Lubricant (or equivalent)
Cam Chain Tensioner Wear:
Early Twin Cam models (prior to some 2007 updates) had plastic cam chain tensioner shoes that could wear. 2011 models generally have updated hydraulic tensioners, but inspection is always wise.
Crankshaft Position Sensor:
Can be a point of failure, leading to starting issues or stalling.
Charging System Issues:
Stator and regulator/rectifier failures can lead to battery charging problems. Regular voltage checks are recommended.
Brand Founding:
Founded in 1903, Milwaukee, Wisconsin.
Brand Reputation:
Iconic American motorcycle manufacturer known for its V-twin engines, distinctive styling, and strong rider community.
Softail Introduction:
The Softail concept, featuring a hidden rear suspension to mimic a hardtail look, was introduced in 1983.
Twin Cam Introduction:
The Twin Cam engine platform was introduced in 1999, gradually replacing the Evolution engine across the lineup.
2011 Context:
The 2011 model year saw continued refinement of the Twin Cam platform and the Softail chassis, with various engine displacements (96ci and 103ci) offered across different Softail models.
Manufacturing Location:
Primarily Milwaukee, Wisconsin, USA, and York, Pennsylvania, USA.