🏷️ Basic Information

Make:

Harley-Davidson

Model:

Softail

Year:

2011

👋 Introduction

Market Segment:

Cruiser motorcycle segment, specifically targeting riders who appreciate classic styling with modern performance and comfort.

Competitors:

Other Harley-Davidson models, Indian Motorcycles, Japanese cruiser brands (e.g., Honda Shadow, Yamaha V-Star, Kawasaki Vulcan), and European brands with cruiser offerings.

Styling:

Iconic Harley-Davidson styling, typically featuring a low-slung profile, chrome accents, and a comfortable riding position.

Powertrain:

V-twin engine known for its torque and distinctive sound.

Customization:

High degree of customization potential through genuine Harley-Davidson accessories and aftermarket parts.

User Base:

Professional technicians, dealership service departments, and experienced DIY motorcycle enthusiasts.

📋 Manual Details

Manual Type:

Service Repair Workshop Manual

Language:

English

Format:

PDF Download

Page Count:

Estimated 700-900 pages (typical for a full service manual of this era and brand). Specific count not provided in product info.

📖 Manual Coverage

Engine Mechanical:

Complete disassembly, inspection, repair, and reassembly of all engine components including the Twin Cam 96B and Twin Cam 103B powertrains (depending on specific Softail model variant).

Fuel System:

EFI system troubleshooting, fuel pump, injectors, throttle body, sensors, and diagnostic procedures.

Ignition System:

Ignition module, coils, spark plugs, and troubleshooting of ignition timing.

Transmission:

6-speed Cruise Drive transmission service, clutch assembly, primary drive, and final drive maintenance.

Electrical System:

Wiring diagrams, battery, charging system, lighting, starting system, and component testing.

Braking System:

Front and rear brake systems, hydraulic lines, calipers, master cylinders, and bleeding procedures.

Suspension And Steering:

Front fork service, rear shock absorber replacement, and steering head bearing adjustment.

Chassis And Frame:

Frame inspection, mounting points, and component installation.

Bodywork And Trim:

Fairings, fenders, fuel tank, seat removal and installation, and decorative trim.

Maintenance:

Scheduled maintenance, oil changes, filter replacements, lubrication, and general tune-ups.

Troubleshooting:

Diagnostic charts and symptom-based troubleshooting for common mechanical and electrical issues.

Repair:

Step-by-step instructions for component replacement and repair for all major systems.

Disassembly Reassembly:

Detailed instructions for complete teardown and reassembly of major vehicle assemblies.

Diagnostics:

Procedures for using diagnostic tools and interpreting fault codes.

Wiring Diagrams:

Includes detailed, color-coded wiring diagrams for all electrical systems.

Depth:

Comprehensive, covering routine maintenance to complete engine and transmission rebuilds, including detailed torque specifications and diagnostic procedures.

Diagnostic Tools:

Details procedures for using Harley-Davidson's proprietary diagnostic tools (e.g., Digital Technician) and understanding diagnostic trouble codes (DTCs).

Manual Type:

Comprehensive Service Repair Workshop Manual

📊 Manual Specifications

File Type:

PDF

Searchable:

Yes (typically OCR'd PDF)

Printable:

Yes

File Size:

Likely 50MB - 200MB, depending on image quality and OCR accuracy.

Image Resolution:

High (suitable for clear viewing of diagrams and text)

Binding:

N/A (Digital PDF)

Paper Type:

N/A (Digital PDF)

⚙️ Engine Specifications

Engine Type:

Air-cooled, Twin Cam V-twin

Displacement:

96 cubic inches (1584cc) or 103 cubic inches (1690cc) depending on the specific Softail model (e.g., Fat Boy, Heritage Softail Classic, Deluxe, Night Train).

Bore X Stroke:

For Twin Cam 96: 3.75 in. x 4.38 in. (95.3 mm x 111.3 mm). For Twin Cam 103: 3.875 in. x 4.38 in. (98.4 mm x 111.3 mm).

Compression Ratio:

Typically around 9.2:1 for Twin Cam 96B, and 9.6:1 for Twin Cam 103B.

Horsepower:

Approximately 75-85 HP (varies slightly by engine and tuning).

Torque:

Approximately 95-100 lb-ft @ 3,000 RPM (varies slightly by engine and tuning).

Fuel Delivery:

Electronic Sequential Port Fuel Injection (ESPFI)

Fuel Type:

Unleaded gasoline, minimum 91 octane (R+M)/2

Ignition:

High-performance electronic ignition module with dual-fire coil.

🔧 Transmission

Transmission Type:

6-speed Cruise Drive

Gear Ratios:

1st: 9.311, 2nd: 6.379, 3rd: 4.784, 4th: 3.911, 5th: 3.318, 6th: 2.938

Clutch Type:

Hydraulically actuated, multi-plate, wet clutch

Primary Drive:

46/29 (1.586:1) - Chain

Final Drive:

66/46 (1.435:1) - Belt Drive

Transmission Fluid:

Harley-Davidson Transmission Lubricant (SAE 85W-140) or equivalent.

Capacity:

Approx. 28 fl oz (830 ml)

📐 Dimensions

Wheelbase:

Varies by model, typically 64.4 - 65.5 inches (1636 - 1664 mm)

Seat Height:

Varies by model, typically 25.5 - 27.2 inches (648 - 691 mm) laden

Dry Weight:

Varies by model, typically 650 - 700 lbs (295 - 318 kg)

Gross Vehicle Weight Rating:

Typically around 1160 lbs (526 kg)

🛡️ Safety Features

Crash Test Results:

Not applicable for motorcycles in the same way as automobiles. Focus is on rider safety features and design.

Braking System:

Dual-disc front brakes, single-disc rear brakes. Optional ABS (Anti-lock Braking System) available on certain models/trims.

Lighting:

Halogen headlight, LED taillight and turn signals (depending on model variant).

Frame Construction:

Robust steel frame designed for stability and rider confidence.

💡 Technology Features

Audio System:

Some Softail models in 2011 may have offered optional audio systems with features like AM/FM radio and an auxiliary input, particularly on touring-oriented Softails like the Heritage Softail Classic. Higher-end models might have had more integrated systems.

ABS:

Anti-lock Braking System (ABS) was an available option on many 2011 Softail models, providing enhanced braking control, especially in adverse conditions.

Diagnostic Port:

Features a diagnostic port for connecting to Harley-Davidson's Digital Technician for fault code reading, data logging, and system updates.

🔧 Maintenance

First Service:

1,000 miles (1,600 km) or 6 months, whichever comes first. Includes oil and filter change, primary chain adjustment, inspection of critical fasteners and systems.

Subsequent Oil Changes:

Every 5,000 miles (8,000 km) or 12 months, whichever comes first.

Other Intervals:

Detailed intervals for spark plugs, air filter, brake fluid flush, transmission fluid change, belt inspection, wheel bearing lubrication, etc., are provided within the manual.

Engine Oil:

Harley-Davidson SYN3 (Full Synthetic Motorcycle Lubricant) or equivalent SAE 20W-50 motorcycle oil meeting Harley-Davidson specifications.

Engine Oil Capacity:

Approx. 4 quarts (3.8 liters) with filter change.

Brake Fluid:

DOT 4 (for models with ABS) or DOT 5.1 (for models without ABS, though DOT 4 is often recommended as a safer universal choice).

Primary Chain Case Oil:

Harley-Davidson Primary Chain Lubricant or equivalent SAE 90W gear oil.

Primary Chain Case Oil Capacity:

Approx. 1 quart (0.95 liters)

Fork Oil:

Harley-Davidson front fork oil or equivalent SAE 10W or 15W fork oil, depending on specific model and desired damping characteristics. Manual specifies exact type and quantity.

Primary Chain Tensioner:

Early Twin Cam models had an automatic primary chain tensioner that could wear out. Later models (including 2011, often) adopted a more robust hydraulic tensioner or were updated to manual tensioners in some configurations. Manuals will detail inspection and replacement procedures.

Cam Chain Tensioners:

Further up the drivetrain, earlier twin cam engines experienced wear on cam chain tensioners. 2011 models may have benefited from improved designs, but it's a common area for inspection.

Crankcase Bearings:

Potential for crankcase bearing wear over high mileage, requiring specific bearing replacement procedures.

📚 Vehicle History

Founding:

Founded in 1903 in Milwaukee, Wisconsin, USA.

Legacy:

One of the most iconic and longest-standing motorcycle manufacturers, synonymous with American freedom and the cruiser lifestyle.

Softail Origin:

The Softail platform was introduced in 1984, featuring a hidden rear shock absorber system designed to mimic the rigid look of a classic hardtail frame while providing modern suspension comfort.

Powertrain Development:

The 2011 models feature the evolution of Harley-Davidson's Twin Cam V-twin engine, known for its increased displacement and improved performance over earlier Evolution Big Twin engines.

Manufacturing Location:

Primarily manufactured in the United States.

🏆 Awards & Recognition

Brand Acclaim:

Harley-Davidson consistently ranks high in customer satisfaction and brand loyalty within the motorcycle industry. Specific model awards are less common than overall brand recognition.