The people behind the catalogue
Catalogue care, customer support and technical operations working toward one clear goal: helping you get the right manual.
Focused roles, shared standard
The work behind eManual combines catalogue care, customer service, technical operations and partner support.
Customers usually meet us through a product listing, a download or a support reply. Behind each of those touchpoints is practical work to keep a large digital catalogue searchable, accessible and useful.
Structures product information, reviews listing quality and improves the paths customers use to find relevant documentation.
Helps with pre-purchase questions, order access, download problems and cases where a document is not as expected.
Maintains the storefront, digital delivery workflows and systems that keep a large catalogue available around the clock.
Works with relevant publishers, workshops, educators, communities and creators to develop useful, responsible collaborations.
Send the order number or the manual details you are looking for.
